PagerDuty

Enterprise Account Executive - West

Los Angeles, California, United States

PagerDuty Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess experience selling SaaS products to Enterprise accounts, with a focus on accounts exceeding $500 million in revenue and a strong understanding of the technology landscape. They should have a consultative sales approach, the ability to drive sales growth, and be adept at captivating tech-savvy audiences. Strong presentation skills and the capacity to manage complex, multi-product sales cycles are also required.

Responsibilities

The Enterprise Account Executive will focus on highlighting the unique value and benefits of PagerDuty's products and services to customers, developing strategic plans to grow accounts by aligning with customer objectives, and establishing genuine connections with customers. They will also negotiate positive business outcomes, conduct conversations with senior-level executives, deliver tailored presentations, encourage positive customer-sales team conversations, and ensure accurate and complete sales execution to contribute to PagerDuty’s strategic initiatives.

Skills

SaaS sales
Enterprise account management
Consultative sales
Pipeline management
Stakeholder engagement
Tech-savviness

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

Key Metrics

San Francisco, CaliforniaHeadquarters
2009Year Founded
$168.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance
Paternity and Maternity Leave
Employee Assistance Program
PTO (Vacation / Personal Days)
Sick Time
Remote Work
Adoption Assistance
401(k)
Employee Stock Purchase Program
Flexible Spending Account
Student Loan Repayment Plan

Risks

Emerging AIOps platforms may erode PagerDuty's market share.
Economic downturns could affect subscription renewals and acquisitions.
Reliance on third-party integrations poses risks if partners change APIs.

Differentiation

PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.
Recognized as a leader in GigaOm's 2024 Radar for AIOps.
Subscription-based model ensures steady recurring revenue from diverse industries.

Upsides

Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.
Strategic focus on public sector and Americas sales expands market reach.
Investments by Intech and Quantbot indicate confidence in growth potential.

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