[Remote] Enterprise Account Executive — Virtual Agent at Level AI

California, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Customer Experience, SaaSIndustries

Requirements

Candidates must have 7+ years of enterprise new-logo sales experience with a proven track record of closing complex deals and exceeding quotas. Experience selling Conversational AI, Virtual Assistant solutions, and CX platforms (CCaaS, CRM) to mid-market and enterprise accounts is required. A strong understanding of AI trends, Virtual Assistant concepts (RAG, intent recognition, dialogue management), and a hunter mentality with success in pipeline generation are essential. Candidates should be comfortable running structured pilots with measurable outcomes, possess excellent executive communication skills, and demonstrate high ownership and speed in ambiguous environments. The ability to travel up to 40% is also required.

Responsibilities

The Enterprise Account Executive will own the full sales cycle from outbound prospecting and qualification through evaluation, business case development, negotiation, and closing deals. They will generate pipeline through value-driven outbound efforts, events, and partner co-selling, and establish a repeatable demand motion and win model. Responsibilities include designing and running POCs/pilots for Virtual Agent solutions, aligning on KPIs with executive outcomes, and selling to C-suite and functional leaders. The role involves orchestrating multi-threaded deals, partnering cross-functionally with Solutions Engineering, Product, and Marketing, and using executive leverage to accelerate sales cycles. Accurate forecasting in Salesforce and maintaining deal progress notes are also key responsibilities.

Skills

Salesforce

MEDDICC

MEDDPICC

Account Management

Go-to-Market Strategy

Customer Experience (CX)

Virtual Agents

Sales

Negotiation

Pipeline Generation

Outbound Sales

Executive Messaging

Business Case Development

Product Management

Solutions Engineering

Marketing

Forecasting

Customer Relationship Management (CRM)

Contact Center as a Service (CCaaS)

Level AI

Enhances customer experience through intelligent automation

About Level AI

Level AI enhances customer experience by integrating human and machine intelligence, primarily serving the Business Process Outsourcing (BPO) industry, including call centers and customer service departments. The company provides software solutions that analyze and optimize call center data, breaking down data silos to ensure all relevant information is accessible for better decision-making and improved customer interactions. Level AI operates on a subscription model, charging clients for access to its platform and tools. Its technology boosts sales team conversion rates and increases the productivity of Quality Assurance (QA) teams, leading to reduced QA costs. By focusing on intelligent automation and data integration, Level AI helps clients achieve significant performance improvements and cost savings, setting it apart from competitors in the BPO sector.

Mountain View, CaliforniaHeadquarters

2018Year Founded

$72.4MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Remote Work Options

Parental Leave

401(k) Retirement Plan

Risks

Emerging competition from other AI platforms threatens Level AI's market share.

Rapid AI advancements could render Level AI's offerings obsolete without continuous innovation.

Data privacy regulations may impact operations, especially with new monitoring features.

Differentiation

Level AI integrates human and machine intelligence for enhanced customer experience.

The company eliminates data silos, improving decision-making and customer interactions.

Level AI's subscription model offers steady revenue and customer retention.

Upsides

Increased demand for AI-driven customer service solutions boosts Level AI's market potential.

Growing interest in real-time conversational intelligence tools enhances call center performance.

Rising adoption of generative AI technologies automates tasks and personalizes interactions.

Land your dream remote job 3x faster with AI

Try Jobo Free