Principal Customer Success Manager, Spanish Speaking
FullStoryFull Time
Expert & Leadership (9+ years)
Candidates must be fluent in Catalan, Spanish, and English. Experience working with UCaaS/Workplace and/or CCaaS at an enterprise level is required, along with strong capabilities in business forecasting, pipeline development, and account management. A proven track record of client satisfaction, consistent performance, and effective collaboration is essential. Extensive experience selling sophisticated solutions to large enterprises is also necessary.
The Enterprise Account Executive will work across different verticals on an enterprise scale to support digital transformation through Zoom’s AI-powered communication platform. This includes secure video conferencing and integrated collaboration tools. The role involves conducting product pitches and delivering strategic messaging tailored to specific sector audiences.
Video conferencing and online meeting solutions
Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.