Enterprise Account Executive

Company: Postscript

Location: Fully Remote

Position Overview

Postscript is a leading SMS marketing platform trusted by over 18,000 Shopify and Shopify Plus stores, including notable brands like Brooklinen, Ruggable, True Classic, and Dr. Squatch. Our mission is to empower ecommerce merchants to make SMS their number-one revenue channel by providing an intuitive platform for subscriber growth, messaging strategy, customer service, and sales/loyalty driving. We believe SMS is the most critical marketing and sales channel of the decade. Founded in 2018, Postscript is a 100% remote organization with over 250 employees, backed by top investors like Greylock and Y Combinator.

As an Enterprise Account Executive, you will be directly responsible for driving net new business with our top-tier accounts. You will manage the full sales cycle, from initial contact to successful close, and will be supported by two dedicated Business Development Representatives (BDRs). Utilizing a sophisticated solution-based selling approach, you will educate potential customers on how SMS marketing can significantly enhance their overall marketing strategy, directly impacting our company's growth. You will also play a vital role in shaping our team culture and go-to-market organization, contributing to strategies that establish Postscript as the undisputed leader in the emerging SMS marketing space for ecommerce.

Responsibilities

• Own the Sales Process: Manage the entire sales cycle, including initial contact, opportunity management, negotiation, and closing deals.
• Exceed Targets: Consistently meet and exceed business targets.
• Manage Complex Deals: Adeptly handle multiple complex deals simultaneously, employing a solution-based selling approach that engages all relevant stakeholders.
• Consultative Selling: Advise prospects and customers on how SMS can enhance their marketing strategies, understanding various ecommerce marketing technologies and how Postscript integrates into customer technology stacks.
• Relationship Building: Build strong, lasting relationships with prospects and customers to ensure their success.
• Brand Representation: Consistently represent Postscript's product, brand, and company in a professional and impactful manner, effectively demonstrating the value we provide.
• Industry Engagement: Represent Postscript at industry events.
• High Standards: Exhibit exceptionally high standards in timeliness, responsiveness, and follow-up.
• CRM Management: Maintain accurate records in Salesforce CRM, actively updating sales activities, pipeline, and all relevant sales data.
• Team Collaboration: Develop successful partnerships with dedicated BDRs, the Partnerships team, and the Customer Success Management (CSM) organization.
• Process Improvement: Contribute to defining and iterating on the sales process.

Requirements

• Sales Experience: 7+ years of B2B sales experience in a closing, quota-carrying role, preferably within SaaS, marketing technology, or a related domain (e.g., strong marketing agency background).
• Sales Methodology: Proven experience using a consultative, solution-based sales methodology.
• Industry Experience: Experience selling ecommerce or martech solutions is strongly preferred.
• Deal Size Experience: Proven track record of successfully closing deals ranging from $50K to $500K and above.
• Interpersonal Skills: Strong networking and relationship-building abilities.
• Mindset: High attention to detail, with a process and solution-oriented mindset.
• Customer Focus: Demonstrated track record of creating value for customers and their businesses, with a reputation for being loved by your customers.
• Performance: Demonstrated record of meeting and exceeding performance targets.
• Drive: Passionate and driven with a strong work ethic ("hustle").
• Ecommerce Knowledge: Prior ecommerce experience or knowledge is desired.
• CRM Proficiency: Experience with CRM and opportunity management systems, preferably Salesforce.com.

What You'll Love About Us

• Compensation: Competitive base salary plus uncapped variable compensation, with the opportunity for equity.
• Growth: High-growth startup environment offering ample opportunities for direct impact and career advancement.
• Flexibility: Work from home (or anywhere).
• Culture: A fun, passionate, and enjoyable work environment.
• Benefits: Flexible paid time off, health, and dental benefits.