Restaurant365

Director, Solution Architecture & Strategy

Remote

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Restaurant TechnologyIndustries

Requirements

Candidates must have 8+ years of experience in Professional Services, Solution Architecture, or Pre-Sales roles within a SaaS or enterprise software environment. A minimum of 4 years in a senior leadership role managing teams of architects, consultants, or solution engineers is required. Demonstrated experience bridging Sales, Product, and Delivery to design scalable solutions that drive business outcomes, strong technical acumen with the ability to translate business needs into solution frameworks and project plans, deep experience with implementation estimation, delivery modeling, and solution standardization, and executive-level communication skills with a track record of cross-functional influence and strategic collaboration are also necessary. Experience developing tools, frameworks, and reusable assets to improve solutioning speed and quality is preferred, as is experience in a high-growth SaaS environment and familiarity with PSA, CRM, and scoping/estimation tools.

Responsibilities

The Director of Solution Architecture & Strategy will lead and develop a team of Solution Architects responsible for crafting scalable, repeatable, and value-driven implementation designs. This role owns the solutioning funnel from Sales through implementation, ensuring proper scoping, customer alignment, and delivery readiness. The director will serve as the bridge between Sales, Product, and Services, ensuring technical feasibility, scope integrity, and product alignment. Responsibilities include building frameworks, tools, and estimation models to guide consistent project architecture, partnering with Sales leadership to enable effective discovery, estimation, and handoff practices, and influencing the product roadmap and packaging by funneling customer feedback, solution gaps, and common implementation blockers into Product. The role also involves establishing architecture standards, reusable solution patterns, and technical onboarding playbooks to drive delivery consistency, playing a key role in driving operational maturity across Services, and acting as a key partner to the VP of Professional Services on strategic initiatives.

Skills

Solution Architecture
Strategy
SaaS
Cloud-based platforms
Sales
Product Management
Professional Services
Implementation Strategies
Customer Needs Analysis
Product Capabilities
Delivery Readiness
Scalability
Repeatable Solution Design
Go-to-market Strategy
Operational Execution
Team Leadership
Project Scoping
Estimation Models
Field Feedback Integration

Restaurant365

Comprehensive restaurant management software platform

About Restaurant365

Restaurant365 offers a software platform that helps manage various aspects of restaurant operations, including accounting, inventory, labor tracking, and scheduling. The subscription-based service connects to point of sale (POS) systems to gather sales and labor data, which aids in creating accurate financial records and optimizing performance. It provides real-time tracking tools for performance insights and simplifies administrative tasks, allowing managers to focus on guest experiences. With a strong partner ecosystem of over 400 vendors, Restaurant365 supports restaurants in improving their operations and efficiency.

Irvine, CaliforniaHeadquarters
2011Year Founded
$425.6MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Wellness Program

Risks

Integration challenges with new acquisitions like ExpandShare may cause inefficiencies.
Rapid expansion could strain resources and affect service quality.
Dependence on third-party integrations poses risks if partnerships change.

Differentiation

Restaurant365 offers a comprehensive, cloud-based restaurant management platform.
The platform integrates accounting, inventory, labor, and scheduling into one solution.
Restaurant365's strong partner ecosystem enhances its service offerings.

Upsides

Recent $175M funding supports product innovation and acquisitions.
Integration with AI-driven analytics enhances data insights and operational efficiency.
Growing demand for sustainability tracking presents new feature opportunities.

Land your dream remote job 3x faster with AI