Director of Product Design
Sidecar HealthSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Mental Health, Healthcare Technology, SaaSIndustries
Requirements
Candidates should have over 5 years of experience leading design teams for complex B2B SaaS platforms with consumer-grade UX. Experience with hyper-growth startups (Series C+) and mature design practices is essential, along with a proven track record of partnering with product managers, engineers, and leadership to drive experience vision. Experience building scalable design systems and mentoring senior design talent is also required, as demonstrated by a portfolio showcasing high-craft individual work and systematic design approaches at scale.
Responsibilities
The Director, Design will drive the provider experience vision and strategy, partnering with product managers, engineers, and senior leadership to execute this vision across the entire provider lifecycle. They will own the end-to-end design execution for provider products, ensuring exceptional attention to detail and craft quality. Additionally, they will be responsible for growing and managing a high-performing design team.
Skills
Design Strategy
Product Design
User Experience (UX)
Leadership
Mentorship
Provider Lifecycle Management
Design Execution
Cross-functional Collaboration
Headway
Connects patients with affordable mental health services
About Headway
Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.
New York City, New YorkHeadquarters
2019Year Founded
$318.1MTotal Funding
LATE_VCCompany Stage
HealthcareIndustries
1,001-5,000Employees
Benefits
Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible Paid Time Off
Employee Assistance Program (EAP)
Training and professional development
Risks
Increased competition from platforms like BetterHelp and Talkspace.
Potential backlash from professionals feeling undervalued by Headway's platform.
Regulatory scrutiny as Headway expands into Medicare Advantage and Medicaid.
Differentiation
Headway simplifies finding and paying for therapy with an insurance-accepting provider network.
It reduces administrative burdens for mental health professionals, enhancing focus on patient care.
Headway's platform offers both virtual and in-person therapy sessions, increasing accessibility.
Upsides
Raised $100M in Series D to expand into Medicare Advantage and Medicaid.
Partnerships with Cigna and Blues plan to expand services to all 50 states.
Growing demand for telehealth services boosts Headway's market potential.
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