Headway

Director, Patient Growth Marketing

New York, New York, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Mental Health, Healthcare Technology, SaaSIndustries

Requirements

Candidates should have over 10 years of experience in performance and growth marketing, with at least 3 years in a leadership role at high-growth B2C tech companies. Deep expertise in paid digital channels (SEM, Social, Affiliates), SEO, and conversion rate optimization is required. The ideal candidate is data-driven, thrives in fast-paced environments, and has experience building and coaching growth teams.

Responsibilities

The Director of Patient Growth Marketing will own and scale the B2C patient acquisition engine across paid and owned channels. This includes defining and executing the marketing roadmap, identifying new growth channels, and collaborating with cross-functional teams to optimize the patient funnel. The role involves building marketing infrastructure for performance measurement, serving as a strategic thought partner to executive leaders, and managing a high-performing growth marketing team.

Skills

Patient Growth Marketing
B2C Marketing
Demand Generation
Paid Channels
Owned Channels
Marketing Strategy
Marketing Execution
Team Leadership
Cross-functional Collaboration
Marketing Programs
Patient Acquisition
Analytical Rigor
Operational Excellence

Headway

Connects patients with affordable mental health services

About Headway

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.

New York City, New YorkHeadquarters
2019Year Founded
$318.1MTotal Funding
LATE_VCCompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible Paid Time Off
Employee Assistance Program (EAP)
Training and professional development

Risks

Increased competition from platforms like BetterHelp and Talkspace.
Potential backlash from professionals feeling undervalued by Headway's platform.
Regulatory scrutiny as Headway expands into Medicare Advantage and Medicaid.

Differentiation

Headway simplifies finding and paying for therapy with an insurance-accepting provider network.
It reduces administrative burdens for mental health professionals, enhancing focus on patient care.
Headway's platform offers both virtual and in-person therapy sessions, increasing accessibility.

Upsides

Raised $100M in Series D to expand into Medicare Advantage and Medicaid.
Partnerships with Cigna and Blues plan to expand services to all 50 states.
Growing demand for telehealth services boosts Headway's market potential.

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