Director of Sales Operations

The Director of Sales Operations will be responsible for driving the entire Sales Planning process, including crafting the GTM strategy with Executive leadership, defining ICP & segmentation, and ensuring sales representatives have defined territories, quotas, and comp plans. Responsibilities include monitoring key conversion rates, ensuring adequate quality pipeline scales with the hiring plan, working with Sales Leadership to enforce best practices, optimize dashboards/reporting, and deliver business rigor & predictability. The role involves identifying drivers for sales team productivity, operationalizing best practices with Sales Enablement and Sales Leadership, minimizing ramp time, and ensuring consistent quota attainment. This includes creating repeatable pipeline plays, delivering scorecards & coaching reports, enhancing account planning, and driving usage of the sales methodology. Additionally, the Director will standardize metrics across ACV performance, pipeline health, activity, and pipe gen, democratize reporting & dashboard access, and define mission-critical tooling and software for the Sales GTM Tech Stack, including developing an AI GTM Strategy and investing in data quality & enrichment.