Fresenius Medical Care

Director of Operations

San Antonio, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Job Description

Employment Type: Full time

Position Overview

Directs, administers, and controls the day-to-day operations and activities of dialysis facilities and programs in an assigned area. Ensures compliance with established company and regulatory guidelines and procedures to provide high-quality dialysis services and outstanding patient care to the community. Participates in the implementation of divisional and company initiatives and strategies. Practices cost containment strategies, maintaining profitability and growth of the area while ensuring compliance with all pertinent company policies and regulatory requirements.

Principal Duties and Responsibilities

  • Operational Oversight:
    • Directs and oversees the dialysis business of 6-10 assigned facilities within a defined area through effective leadership and management of customer service, quality patient care, marketing of FMS, and responsible fiscal management.
    • Coordinates operation strategies and activities to ensure the provision of outstanding quality patient care and dialysis services while adhering to regulatory and company guidelines and requirements, ensuring efficiency and economy.
  • Strategic Planning & Implementation:
    • Participates in the development of area strategic plans, goals, and objectives, ensuring alignment with those of the region, division, and company.
    • Implements, disseminates, and administers operations strategies and objectives to ensure the achievement of the division's and company's goals and objectives.
    • Implements facility-specific and area quality goals and action plans to achieve FMS quality standards.
  • Team Leadership & Development:
    • Provides leadership, support, and guidance to facility management, including clinical and technical managers and other support staff.
    • Provides informal feedback on an ongoing basis and formal feedback in the annual performance evaluation process to identify and develop talent.
    • Manages staffing through appropriate hiring, firing, and disciplinary actions in collaboration with HR.
    • Ensures and promotes the development of the area management team/succession planning through coaching, training, and leadership development.
  • Communication & Compliance:
    • Ensures a strong and robust communication process between all managers and staff within the area and clinics, and across the division as needed, by leading communication sessions and meetings with managers and ensuring the appropriate dissemination of communications to direct patient care and support staff within the area.
    • Responsible for aggressively addressing and acting upon adverse events and action thresholds in the area of responsibility.
  • Financial Management:
    • Collaborates with the RVP to develop clinic budgets, monitoring performance to ensure optimal, efficient, and effective operations practices within regulatory and company guidelines.
    • Responsible for profit and loss management of each assigned facility/program, including optimal performance of facility operations to achieve or exceed budgets and key performance indicators.
    • Works closely with the Managed Care department to increase the payor mix and retain commercial patients.
    • Manages payroll and oversees facility expenses and accounts payable for the assigned area, practicing cost containment strategies as appropriate.
    • Reviews balance sheets and income statements regarding revenue growth and commercial payor mix on a frequent basis to understand the status of the business.
  • Performance Improvement:
    • Determines the impact of proposed changes and identified improvements prior to implementation to ensure a positive effect.
    • Accountable for implementing and driving FMS Staffing and Medical Supply Models and other FMS business initiatives, including the prompt implementation of corrective action plans for clinics with below-threshold performance.
    • Ensures efficient and economical performance in accordance with clinic operating budgets and takes appropriate actions to ensure the attainment of profit and year-end goals and objectives.
    • Responsible for the implementation and achievement of... [Content truncated]

Requirements

  • [Specific requirements not detailed in the provided text]

Application Instructions

  • [Specific application instructions not detailed in the provided text]

Company Information

  • [Company information not detailed in the provided text]

Skills

Healthcare Operations
Leadership
Regulatory Compliance
Strategic Planning
Staff Management
Customer Service
Quality Assurance
Financial Management
Team Development

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters
1996Year Founded
$39.1MTotal Funding
LATE_VCCompany Stage
Biotechnology, HealthcareIndustries
11-50Employees

Benefits

Professional Development Budget
Conference Attendance Budget
Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.
Rising mental health challenges may impact FMCNA's employee productivity.
Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.
FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.
FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.
Home dialysis market expansion aligns with FMCNA's patient-centric care approach.
AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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