Director, Global Market & Customer Insights at Moderna

Princeton, New Jersey, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, PharmaceuticalsIndustries

Requirements

10+ years of experience in a pharmaceutical/Biotech company, market research vendor, or consulting firm doing primary market research in support of the pharma/biotech industry
Experience in vaccines, Rare Diseases or Oncology is desirable
Prior experience in integrating insights/outputs from secondary datasets like IQVIA, Komodo, Veeva etc
Experience leading Insights qual/quant projects like segmentation, positioning, messaging research, customer journeys, ATUs etc
Strong communications skills and experience collaborating with cross-functional teams (Pricing & Market Access, HEOR, Marketing, etc.)
Prior experience in competitive intelligence and analytics is desirable but not required
Interest in AI and digital analytics tools for insights generation
Highly motivated, proactive, and adaptable in a fast-paced, high-growth environment
Team-oriented mindset with a commitment to collaboration

Responsibilities

Serve as thought partner to cross-functional commercial teams and support Insights generation for strategy development and execution
Identify key business gaps or questions, scope and execute research, and track market performance
Deliver regular updates to leadership and develop a forward-looking insights agenda
Build and sustain partnerships with assigned stakeholders
Engage with stakeholders across Commercial, Medical, and Corporate functions to align on key research priorities and translate insights into meaningful business strategies
Effectively integrate Analytics and Competitive Intelligence to support informed decision making
Work closely with Competitive Intelligence, Analytics, New Product Planning to monitor and report on marketplace dynamics, fostering a competitive mindset across the organization
Provide insights to strengthen brand strategy, market assessments, and commercial planning for pipeline and in-line assets
Partner with Decision Sciences, Medical Excellence, and Digital teams to enhance market research methodologies and analytics capabilities
Explore emerging AI and digital analytics techniques to drive innovation in insights generation
Flex between strategy and execution, proactively sharing knowledge of approaches to maintain Moderna’s competitive advantage
Manage external research partners, ensuring the effective scoping & execution of insights projects from study design through reporting
Provide guidance and ensure research deliverables align with business needs and inform commercial & development decisions
Ensure all research adheres to compliance standards and best practices
Independently lead the scoping, generation, analysis, and socialization of insights to support brand strategy, long range forecasting, new product planning, pre-launch preparations, and market intelligence efforts
Partner closely with Marketing, Market Access, and other functions to frame key business questions, manage external research vendors and ensure insights are integrated across functions to inform commercial decision-making
Contribute to enhancing Moderna’s research capabilities by piloting new methodologies, ensuring compliance with industry standards, and fostering a culture of knowledge-sharing and innovation across the insights function

Skills

Key technologies and capabilities for this role

Market ResearchCustomer InsightsData AnalysisForecastingCompetitive IntelligenceVendor ManagementBrand StrategyNew Product PlanningStrategic PlanningCross-Functional Collaboration

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time role.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What key skills are required for the Director, Global Market & Customer Insights role?

The role requires technical expertise in research and analytics, a strong consultative style, ability to translate insights into strategic recommendations, vendor and project management skills, and knowledge of emerging AI and digital analytics techniques.

What is the company culture like at Moderna for this insights role?

The culture emphasizes fostering knowledge-sharing and innovation across the insights function, building partnerships with stakeholders, and maintaining a competitive mindset.

What makes a strong candidate for this position?

Strong candidates will have experience independently leading insights generation, partnering cross-functionally with Marketing and Market Access, managing external vendors, and innovating with new methodologies like AI analytics.

Moderna

Develops mRNA-based medicines for health

About Moderna

Moderna focuses on developing medicines using messenger RNA (mRNA), which is a crucial component in how cells produce proteins necessary for biological functions. Their approach involves creating a new class of medicines that utilize mRNA to instruct cells to produce specific proteins, potentially leading to significant advancements in treating diseases. Unlike traditional pharmaceuticals, which often rely on chemical compounds, Moderna's mRNA-based therapies aim to enhance the discovery, development, and manufacturing processes of medicines. The company's goal is to improve patient outcomes by harnessing the power of mRNA to create effective treatments.

Cambridge, MassachusettsHeadquarters

2010Year Founded

$5,925.5MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

5,001-10,000Employees