[Remote] Director, Analytics and Insights at Bonterra

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Software, Nonprofit, Financial ServicesIndustries

Requirements

Candidates should have 7-8 years of experience in analytics, strategy, or business operations roles, with a strong preference for B2B SaaS or recurring revenue experience. Advanced proficiency in SQL and Python is required, along with expertise in Excel and PowerPoint. Hands-on experience with Salesforce and BI tools like Tableau, Power BI, or Amazon Quicksight is necessary. A strong understanding of B2B sales processes and commercial success metrics is essential. An MBA, MS in Analytics, or equivalent experience is preferred, and experience using AI tools for insight generation or automation is a strong plus. Candidates must not require current or future sponsorship for employment authorization.

Responsibilities

The Director of Analytics and Insights will manage, coach, and develop a team of analysts while also conducting independent data exploration, modeling, and insight generation. They will lead data storytelling to communicate insights and inspire action, analyze installed base performance including retention, renewal, and churn trends, and translate insights into strategic recommendations for Sales, Marketing, Finance, and Product. Responsibilities include building scalable reporting frameworks and dashboards, managing multiple analytics projects, collaborating with department leadership and technical stakeholders, and leveraging AI tools to accelerate analysis and uncover opportunities. The role also involves serving as a thought partner to leadership during strategic planning.

Skills

Data Analysis

Revenue Analytics

Customer Retention

Renewal Analysis

Churn Analysis

Expansion Analysis

Data Storytelling

Reporting Frameworks

Data Modeling

Strategic Recommendations

Team Management

Coaching

Leadership

Bonterra

Technology solutions for social impact organizations

About Bonterra

Bonterra provides technology solutions aimed at helping organizations focused on social good, such as nonprofits and public sector entities, operate more efficiently. Their products include software for managing donations, tracking impact, and coordinating volunteer efforts, which streamline operations and enhance fundraising capabilities. Bonterra stands out from competitors by specifically targeting the social impact sector and aligning its success with that of its clients through a business model based on subscription fees and transaction fees on donations. The company's goal is to empower organizations to maximize their efforts in creating positive social change, as evidenced by their impact of facilitating $7.4 billion in donations to 225,000 nonprofits in 2021.

Austin, TexasHeadquarters

2023Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

1,001-5,000Employees

Benefits

Generous Flexible Time Off

Paid Holidays

Paid Volunteer Time

Paid Parental Leave

Paid Sick Leave

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Resources for savings and investments

Opportunities to learn, develop, network, and connect

Risks

Competition from established players like Blackbaud and Salesforce.org is intense.

Potential integration challenges from recent acquisitions could disrupt operations.

Dependence on partnerships like iWave may pose risks if synergies aren't realized.

Differentiation

Bonterra offers a comprehensive suite of tools for nonprofits and social good organizations.

The company focuses on empowering social impact initiatives with advanced technology solutions.

Bonterra's acquisition of DonorDrive enhances its digital fundraising capabilities.

Upsides

Growing demand for digital transformation in nonprofits boosts Bonterra's market potential.

Integration of AI in fundraising software enhances donor engagement and campaign effectiveness.

Bonterra's expansion into employee engagement solutions broadens its market reach.

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