Director, Early Access Communities at Adobe

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

YesVisa

SoftwareIndustries

Requirements

Candidates should possess a BA/BS degree or 15+ years of experience in community or marketing, with at least 8 years in people management. Familiarity with the creative professional or creator audience and experience with product strategy, planning, user-centered design, product-led growth, customer feedback cycles, and iterative development are essential. Expertise in scaling engaged NDA online communities, customer-centricity, and the ability to work entrepreneurially within a large organization are also required. Experience building and scaling teams, a player/coach mentality, and familiarity with AI data tools for feedback synthesis are necessary. General strategy or product strategy consulting experience is a plus.

Responsibilities

The Director will lead a team responsible for building early access communities to shape product roadmaps, inform launch messaging, and foster community advocates. This role involves partnering with product, marketing, and executive leadership to integrate community feedback into product roadmaps and create scalable infrastructure for community interaction. Responsibilities include managing beta programs, growing and nurturing NDA communities for key customer segments, and driving strategy for surfacing insider communities across Adobe's ecosystem. The Director will also serve as a strategic partner to product marketing, product management, and community leaders, briefing them on community insights and gathering input on new product innovations.

Skills

Community Building

Product Roadmap

Customer-Focused

Cross-functional Partnerships

Program Management

Roadmap Incorporation

Customer Sentiment

Community Advocacy

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees