[ Choose Your Own Role ]
Rad AI50,000 - 300,000 USD/year
- Full Time
- Entry Level & New Grad, Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, Artificial Intelligence, Customer SupportIndustries
Requirements
Candidates should have previous experience in a customer support or call center role, and experience working with healthcare payors or providers is strongly preferred. They should be comfortable using call center tools, computers, and dialers, and possess strong verbal communication skills and attention to detail.
Responsibilities
The Call Center Representative will serve as the first point of contact for patients and members via phone, triage incoming calls and direct inquiries appropriately, provide structured feedback on call processes, workflows, and tooling, and collaborate closely with data and AI teams to inform ongoing development. They will also help shape the voice and experience of AI in healthcare during the 3-month pilot program.
Skills
Customer Service
Call Center Operations
Communication
Feedback Evaluation
Team Collaboration
Hippocratic AI
About Hippocratic AI
Key Metrics
N/AHeadquarters
N/AYear Founded
N/ACompany Stage