Director, Client Account Manager at Zinnia

Greenwich, Connecticut, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Financial ServicesIndustries

Requirements

Significant oversight, planning, critical thinking, and consultative skills
Ability to collaborate with senior decision makers within Zinnia and client organizations
Strong relationship-building skills
Understanding of business case development, alternatives evaluation, scope, cost, risks, interdependencies, workplan

Responsibilities

Become an extended part of the client’s leadership team, including responsibility for client joint governance and prioritization
Ensure Zinnia meets business commitments and resolves issues promptly for client satisfaction
Clarify lines of responsibility and authority within functional organizations
Own and manage the client relationship within the Zinnia framework, overseeing project delivery, day-to-day operations, service delivery, and financial management
Build long-term strategic partnerships focused on driving ROI for our clients and identify a clear path and execution approach to deliver an exceptional level of client experience
Ensure client satisfaction metrics are developed and implemented
Represent the client within Zinnia, communicate the customer experience, collaborate with internal teams to achieve client objectives, and identify Zinnia’s needs to meet business requirements
Take ownership of high priority projects/programs

Skills

Client Relationship Management

Strategic Leadership

Consultative Skills

Business Case Development

Risk Assessment

Scope Management

Cost Management

Stakeholder Collaboration

Executive Communication

Joint Governance

Prioritization

Issue Resolution

Zinnia

Insurance technology for life products

About Zinnia

Zinnia focuses on improving the life and annuity insurance market by providing a platform that simplifies the creation, management, and servicing of insurance products. The platform uses technology and data analytics to help insurance companies launch products faster and manage them more effectively. This results in a better buying experience for consumers and increased operational efficiency for insurers and financial advisors. Zinnia's platform is user-friendly, allowing consumers to easily understand and purchase life and annuity products. The company aims to enhance the relationship between customers and insurers, ensuring better protection and improved wellbeing for consumers. Unlike its competitors, Zinnia emphasizes real-time data sharing and actionable insights, which help all parties make informed decisions.

Topeka, KansasHeadquarters

2005Year Founded

$1.7MTotal Funding

SEEDCompany Stage

Data & Analytics, FintechIndustries

501-1,000Employees