Job Description

Position Overview

AccuTrade is seeking a proactive and self-motivated individual for its AccuTrade Performance Management team. The ideal candidate will be passionate about working with people, building relationships, and driving success for dealer partners. A proven track record of leading a used vehicle department with verifiable results is essential.

Employment Type

Full-time

Location Type

Information not provided

Salary

Information not provided

Responsibilities

• Drive adoption of the AccuTrade appraisal platform across dealer operations (sales, used car operations, service).
• Own dealer retention for the customer portfolio.
• Conduct ongoing tracking of cancellations, identifying lead drivers and tracking results of conversations regarding cancellation reasons.
• Share best practices with dealers regarding in-store implementation.
• Interact with senior dealership decision-makers to provide an overview of platform performance.
• Drive performance through reporting and dealership execution of the AccuTrade tool by rooftop.
• Serve as a subject matter expert and point of contact for AccuTrade end-to-end processes.
• Act as the "voice of the Dealer" to ensure internal needs are met for ongoing revenue generation, collaborating with the product team to identify and prioritize dealer needs.
• Connect post-sale product performance to pre-sale onboarding to improve the handoff from Pre-Sale through Post-Sale.
• Own AccuTrade Post-Sale performance reporting and utilize it to enhance dealer value through quantifiable data and analytics.
• Optimize sales and operational efficiency through innovative thinking, process improvement, system enhancements, and best practices sharing.
• Assist in-person with critical/high impact/key accounts requiring additional resources, as needed.

Travel Requirements

• 25-50% travel required.

Required Experience

• Deep understanding of the vehicle remarketing value chain.
• 8+ years of in-store experience in relevant roles such as used vehicle management.

Company Information

About Cars Commerce: At Cars Commerce, we are dedicated to simplifying every aspect of car buying and selling. We strive to connect the industry with simplified, tierless technology to enhance, measure, and drive local automotive retail. Our portfolio includes:

• Cars.com: The No. 1 most recognized marketplace.
• Dealer Inspire: Industry-leading digital experience.
• AccuTrade: Trade and appraisal technology.
• Dealerclub: Reputation-based digital wholesale auction marketplace.
• Cars Commerce Media Network: Our new media offering.

Cars Commerce is essential for success in the automotive industry.

Company Culture: Cars Commerce fosters a collaborative environment where people are at the center of everything we do. Our shared values include:

• Rise Together: Putting people first.
• Open to All: Encouraging open-minded communication and valuing diverse thinking.
• Caring to Challenge & Taking Ownership: Fueling a competitive spirit in a respectful environment.
• Doing the Right Thing: Upholding integrity, even when difficult.

Recognition:

• U.S. News & World Report Best Company to Work For in 2024.
• Recognized among the top 20% for employee wellbeing, based on factors like quality of pay, benefits, and work-life balance.