Spring Health

Operations Manager, Specialty Care

Remote

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental Health, Health ServicesIndustries

Requirements

Candidates should possess 4+ years of experience in operations roles, consulting, business analysis, or program management, demonstrating strong project management skills and an analytical mindset. They should be detail-oriented and comfortable working with complex initiatives and multiple stakeholders. A bias for action and the ability to thrive in an ambiguous environment are also essential.

Responsibilities

The Operations Manager will lead cross-functional coordination and program management to ensure seamless execution of complex initiatives, driving alignment and meeting deadlines. They will manage complex projects, identify opportunities for process improvement, and drive innovative solutions to expand Specialty Care services. The role involves partnering with Product, Clinical, Data, and other teams to optimize workflows, solve operational problems, and drive business-critical initiatives. Additionally, the Operations Manager will assist in developing and measuring progress on key program KPIs, become an expert on Specialty Care programs, and contribute to overall program growth and efficiency.

Skills

Project Management
Operational Strategy
Cross-functional Collaboration
Analytical Skills
Organization
Problem-Solving
Process Optimization

Spring Health

Personalized mental health solutions for employers

About Spring Health

Spring Health offers personalized mental health solutions to employers and health plans, focusing on enhancing employee well-being. Their Precision Mental Healthcare system tailors support to individuals, providing options like digital resources, therapy, and medication. Users receive a customized care plan after a brief assessment, allowing them to schedule appointments and access wellness exercises easily. The goal is to improve workplace mental health by providing effective and accessible resources.

Key Metrics

New York City, NoneHeadquarters
2016Year Founded
$452.3MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Retirement benefits
Paid time off
Healthcare benefits
Insurance benefits
Work-life benefits
Mental health benefits

Risks

Increased competition from digital mental health platforms offering similar services at lower costs.
Rapid technological advancements may outpace Spring Health's current AI capabilities.
Potential data privacy concerns could impact user trust and compliance costs.

Differentiation

Spring Health uses Precision Mental Healthcare for personalized mental health solutions.
The company offers a comprehensive platform with digital support, therapy, and medication.
Spring Health is the first to earn nationwide third-party accreditation for clinical care.

Upsides

Spring Health raised $100M in Series E funding, valuing it at $3.3 billion.
The company collaborates with major brands like Microsoft and Target.
Spring Health's Community Care solution addresses mental health equity and social determinants.

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