Deal Operations Analyst I

Atlanta, Georgia, United States

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$70,000 – $100,000Compensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Public Safety, SecurityIndustries

Requirements

Candidates should have 1-3 years of experience in Deal Operations, Deal Desk, or Sales Operations at a high-growth technology company. A minimum of 1 year of experience with Salesforce is required, along with preferred experience in SaaS sales quote & agreement solutions. Strong skills in MS Office and Google Docs, a high attention to detail, and the ability to be a self-starter are essential.

Responsibilities

The Deal Operations Analyst will serve as the primary point of contact for sales and success representatives, assisting with the creation of customer quotes and agreements. This role involves managing and improving standard templates, handling support cases for the sales team, and providing systems and process support. The analyst will become an expert in Flock's sales process, tech stack, products, pricing, and sales programs to ensure accurate sales quotes. They will also collaborate with the Business Systems team on process and system improvements, act as first-line control for contractual risk management, ensure proper filing of customer agreements, and support sales and post-sales teams with back-office processes and Salesforce compliance. Maintaining process documentation and training materials is also a key responsibility.

Skills

Deal Operations

Sales Support

Customer Agreements

Finance

Quoting

Problem-Solving

Communication

Flock Safety

License plate reader cameras for crime prevention

About Flock Safety

Flock Safety provides a system aimed at enhancing public safety through crime prevention while ensuring privacy and reducing bias. The main product is a network of license plate reader cameras that capture essential vehicle information, which helps in solving crimes. These cameras utilize machine learning technology to ensure that the data collected is objective and ethically used. Flock Safety serves a variety of clients, including neighborhoods, businesses, and law enforcement agencies in over 1,000 cities. The company operates on a subscription model, where clients pay for the installation, maintenance, and access to data and analytics. This approach not only generates a steady revenue stream but also allows clients to benefit from ongoing updates and support. Flock Safety's goal is to create safer communities by providing effective crime prevention tools that respect individual privacy and foster trust between the public and law enforcement.

Atlanta, GeorgiaHeadquarters

2017Year Founded

$372.2MTotal Funding

SERIES_ECompany Stage

Government & Public Sector, Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Unlimited PTO

12 paid holidays

Fully-paid health benefits

16 weeks of parental leave

Work from home allowance

Learning & development stipend

Home office stipend

Risks

Privacy concerns may lead to legal challenges affecting ALPR technology operations.

Integration of drone technology may increase operational costs and financial strain.

Economic downturns could reduce client spending on subscription-based services.

Differentiation

Flock Safety integrates ALPR cameras with AI for unbiased crime-solving data.

The company offers a full-service, maintenance-free technology solution for public safety.

Flock Safety's platform combines community power to enhance safety across cities and businesses.

Upsides

Acquisition of Aerodome enhances drone technology for public safety solutions.

Partnership with MS2 expands AI Traffic Analytics capabilities for state agencies.

Solar-Powered Condor video solutions increase market penetration in infrastructure-lacking areas.

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