Renewals Specialist | USA | Remote
Grafana LabsFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should have at least 3 years of prior experience in a deal desk, order management, or billing role. Strong analytical and problem-solving skills, attention to detail, excellent communication and interpersonal skills, and strong organizational and time-management skills are required. Familiarity with SaaS order methodology, SFDC and CPQ software, and knowledge of regulatory compliance requirements are nice to have.
The Renewals Deal Desk Analyst will execute and enforce company renewal booking policies, verify order and contract details for accuracy and completeness, and ensure timely and accurate recording of order information into sales and accounting systems. They will also provide support on renewal-related inquiries, collaborate on cross-functional projects to improve renewals processes, assist with the coordination and contracting of combined deals, and generate, maintain, and analyze renewal order metrics reporting.
GRC software for audit and compliance
AuditBoard provides Governance, Risk, and Compliance (GRC) software solutions for large enterprises, including many Fortune 500 companies. Its platform automates and manages audit, risk, and compliance programs in real time, enabling teams to collaborate and report from anywhere. The company operates on a Software-as-a-Service (SaaS) model, offering specialized modules for different GRC aspects, which simplifies complex tasks and improves efficiency. AuditBoard's goal is to empower organizations to effectively manage their compliance and risk management needs.