Deal Desk Analyst

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaSIndustries

Requirements

The ideal candidate will have 3-6 years of experience in Deal Desk, Sales Operations, or Revenue Operations within a SaaS company. A strong understanding of SaaS business models, quoting practices, and subscription revenue mechanics is essential. Proficiency in Salesforce is required, and experience with CPQ platforms such as Salesforce CPQ, DealHub, or PandaDoc is a significant advantage. Excellent cross-functional communication skills and a hyper-organized, detail-oriented approach are also necessary.

Responsibilities

The Deal Desk Analyst will be responsible for building and scaling the deal desk function, partnering with Sales, Customer Success, Finance, and RevOps to streamline quoting and support strategic deal structures. Key duties include managing manual quoting processes, maintaining accurate deal information in CRM, and leading the evaluation and implementation of a CPQ system. The role involves becoming a subject matter expert in pricing strategy, contract structures, and monetization models, creating and refining quotes, ensuring compliance with policies, and acting as the internal expert on the product catalog and pricing logic. Additionally, the analyst will design and enforce scalable deal desk processes, manage file organization and documentation, serve as a liaison between Sales and Finance for revenue recognition and billing inquiries, and conduct regular contract and ARR audits.

Skills

Deal Desk

Sales Operations

Revenue Operations

SaaS

Quoting

CPQ

Salesforce

CRM

Pricing

Discounting

Contract Management

Revenue Recognition

Billing

Audit

Dopple

Subscription service for custom children's clothing

About Dopple

Dopple is a subscription service that curates custom wardrobes for children, focusing on providing unique and stylish clothing options. The service operates by delivering regular shipments of clothing tailored to the individual tastes and needs of each child, based on information provided by parents and data collected from their interactions with the service. This personalized approach makes shopping exciting, as each delivery offers a surprise element. Dopple partners with a variety of brands, including both well-known names and emerging designers, to ensure a diverse selection of high-quality clothing. Unlike many competitors, Dopple emphasizes a community experience through their "dopplegang," fostering customer engagement and loyalty. The company's goal is to enhance the shopping experience for parents while providing children with fashionable clothing, with plans to expand internationally in the future.

Raleigh, North CarolinaHeadquarters

2018Year Founded

$9.5MTotal Funding

SEEDCompany Stage

Consumer GoodsIndustries

11-50Employees

Benefits

Competitive salary and equity grants

Medical, dental & vision insurance

Paid time off & work from home flexibility (during and after COVID-19)

Free Dopple subscription and significant employee discounts

Learning and development programs, including education reimbursement

Risks

Increased competition from new subscription services may dilute Dopple's customer base.

Rising costs of premium brands could lead to higher subscription fees.

International expansion may face regulatory challenges and increased operational costs.

Differentiation

Dopple offers personalized children's clothing through a unique subscription model.

The company partners with over 200 brands, including Stella McCartney Kids and Versace.

Dopple uses machine learning to tailor clothing selections to individual tastes.

Upsides

Growing demand for sustainable children's clothing boosts Dopple's market potential.

AI-driven personalization enhances customer experience and engagement for Dopple.

U.S. children's clothing market growth supports Dopple's expansion plans.

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