Customer Success Representative at Tempus

Chicago, Illinois, United States

Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Biotechnology, Precision MedicineIndustries

Skills

Key technologies and capabilities for this role

Customer ServiceInterpersonal SkillsCommunicationProblem-SolvingOrganizationAttention to DetailInitiativeTeamworkBiological Sciences

Questions & Answers

Common questions about this position

What is the salary range for this Customer Success Representative position?

The Illinois pay range is $48,000-$55,000, which may vary for other locations like California, Colorado, or New York, and actual salary depends on qualifications and experience.

What is the location or remote work policy for this role?

This information is not specified in the job description.

What skills are required for the Customer Success Representative role?

Key requirements include exceptional customer service and strong interpersonal skills, effective communication by phone and email, quick problem-solving with empathy, high organization and attention to detail, and the ability to work independently and in a team.

What benefits does Tempus offer for this position?

Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

What makes a strong candidate for this Customer Success Representative role?

A strong candidate has a 4-year college degree in Biological Sciences or similar (preferred), exceptional customer service skills, quick adaptability, strong organization, and the ability to build relationships while working cross-functionally.

Tempus

AI-driven healthcare data analysis platform

About Tempus

Tempus focuses on enhancing patient outcomes through the use of data and artificial intelligence in healthcare. The company offers a platform that analyzes medical data to provide insights for physicians, helping them make better treatment decisions. This platform also aids pharmaceutical and biotech companies in drug development by identifying new targets and assessing treatment effectiveness. For patients, Tempus identifies personalized therapy options, particularly in cancer care, where their research has shown increased opportunities for tailored treatments. They have developed a pan-cancer organoid platform and a liquid biopsy assay for profiling circulating tumor DNA. Tempus generates revenue by charging healthcare providers and companies for access to their platform and insights, setting them apart from competitors by their focus on personalized medicine and extensive cancer research.

Chicago, IllinoisHeadquarters

2015Year Founded

$894.9MTotal Funding

IPOCompany Stage

AI & Machine Learning, Biotechnology, HealthcareIndustries

1,001-5,000Employees