[Remote] Account Management at eBay

Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, RetailIndustries

Requirements

Shown to have the ability to prioritize multiple tasks at a time while paying strict attention to detail
A natural relationship builder with integrity, reliability and maturity
Excellent at time and project management skills
Pro-active with a can-do attitude & excellent at problem solving
Able to work tactically & strategically to drive & respond to business performance
Strong with selling skill, comfortable to operate in a fast-moving selling environment and skilled at running peak selling periods
Ownership of personal development plan and clear objectives and goals set for the year
Distinct advantage to demonstrate experience in buying or selling within an online retail or SMB (Small to Medium Business) environment
Strong experience in a client relationship management environment
Selling on eBay to know the experience is a distinct advantage

Responsibilities

Lead and develop the operational and commercial relationship with allocated sellers, within the portfolio and in line with the eBay category strategy
Proactive growth mentor of assigned accounts to review, identify and implement agreed scaling opportunities with the sellers
Interpret seller needs and behaviors & demonstrate they know how to get the best/most relevant offer to the buyer
Identify and source relevant and market leading inventory to support execution of strategy and ensure eBay is the most driven site for buyers to buy products in the assigned category
Use levers to get products on site to drive account growth for the seller and the category
Provide sourcing guidance and drive inventory acquisition from your allocated sellers
Educate and influence sellers on adopting eBay’s suite of marketing and promotional tools
Educate sellers on key marketing campaigns through the calendar year (i.e. Black Friday), and jointly plan a marketing calendar
Ensure adherence to all policy, finance and vetting process steps
Attend weekly meetings to share performance updates of your assigned category and sellers, and share seller insights, and execute relevant actions for your designated accounts and category
Attend weekly meetings to provide performance overview and share key callouts

Skills

Key technologies and capabilities for this role

Account ManagementSeller CoachingPro-Trader ProgramEcommerce StrategyBusiness DevelopmentInventory SourcingCategory ManagementSales GrowthCustomer Relationship ManagementMarket Analysis

Questions & Answers

Common questions about this position

What is the employment type for this Account Management role at eBay?

The position is full-time.

Is this Account Management position remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the eBay Category Trading Advisor role?

Required skills include the ability to prioritize multiple tasks with strict attention to detail, natural relationship building with integrity and reliability, excellent time and project management, a proactive can-do attitude with strong problem-solving, and the ability to work tactically.

What is the company culture like at eBay for this role?

eBay fosters a culture where customers are the compass, authenticity thrives, bold ideas are welcome, everyone can bring their unique selves, and team members are passionate thinkers, innovators, and dreamers working together.

What makes a strong candidate for the Account Management position at eBay?

A strong candidate demonstrates a key partnership approach, proactive growth mentoring, specialist understanding of sellers' operations, and excels at identifying and executing growth opportunities while adhering to policies.

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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