Customer Success Manager | South Korea

South Korea

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources Technology, Fintech, Global PayrollIndustries

Requirements

Candidates must have a minimum of 2 years of relevant work experience, including client-facing experience. Excellent written and verbal communication skills in English and Korean are required. Previous experience in a fast growth startup, top-tier management consulting, investment banking, or private equity is preferred. Payroll experience is essential. The ideal candidate should be a relationship builder who remains calm under pressure and celebrates partner successes. They should be quantitatively inclined, data savvy, and able to synthesize complex data into actionable recommendations. A reliable, motivated self-starter with a strong analytical foundation and a track record of achievement is necessary. Curiosity and a desire to make an impact are also important traits.

Responsibilities

The Customer Success Manager will develop a vision and strategy for clients by assessing their business strategies to assist them in using Deel’s tools effectively. They will build deep, trusting long-term relationships with clients by identifying pain points, providing solutions, and recognizing opportunities for growth. The role involves creating data-driven recommendations by analyzing large data sets and problem-solving on behalf of clients. Additionally, the manager will collaborate with product and operations teams to drive high-impact improvements.

Skills

Client Relationship Management

Data Analysis

Problem Solving

Strategic Planning

Revenue Generation

Deel

HR platform for managing global workforces

About Deel

Deel provides a platform that helps businesses manage their international workforces more easily. It offers a range of services including payroll processing, compliance monitoring, and immigration support, all integrated into one system. This allows companies to handle various HR functions from a single platform, which is especially useful for those with employees in different countries. Deel stands out from its competitors by combining multiple HR services into one cohesive solution, making it simpler for businesses to operate globally. The goal of Deel is to streamline the management of global teams, ensuring that companies can focus on their core operations while staying compliant with local laws and regulations.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$660.4MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Remote Work Options

Stock Options

Risks

Rapid expansion may lead to integration challenges and cultural misalignment.

Exclusion from Rippling's tender offer could affect Deel's talent acquisition.

Zellis' AI-powered platform may intensify competition in the UK and Ireland.

Differentiation

Deel integrates contracts, payments, and taxes into a single interface.

Deel offers comprehensive HR solutions for managing international workforces.

Deel's platform supports local payroll processing and compliance monitoring.

Upsides

Deel's acquisition of Assemble enhances its HR platform capabilities.

Partnership with dLocal expands Deel's reach to 15 new countries.

Deel's $650 million funding highlights strong market position and growth potential.

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