[Remote] Korean Language Lead at Welocalize

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Minimum 5 years' experience translating and reviewing content
Proficient in Legal, Marketing, Support, Product, and Product/Service subject matter
Well-versed in various translation & terminology tools
Excellent communication skills in English (spoken and written)
Native fluency in the target language (Korean)
Degree in linguistics, translation, or equivalent experience
Able to follow instructions (e.g., character restrictions)
Able to communicate the rationale behind translation skills
Able to both translate and review
Able to do machine translation post-editing
Experience working in a multi-vendor scenario (a plus)

Responsibilities

Act as intermediary between the client and Welocalize linguists
Maintain overall quality under a 97% fail rate
Carry out daily follow up of all LQE results (passed and failed)
Gather all LQE changes and share with all linguists
Analyze deliverables by linguists, determine issues, and implement actions for improvement
Support teams in the review process
Support linguists in understanding corrections and clarifying with the client
Support linguists in the arbitration process
Support linguists with questions during production and escalate as needed
Identify challenging products/contents and underperforming linguists, and make recommendations
Highlight workload issues and provide solutions
Collect root cause analysis, corrective and preventive action plans, and put improvement plans together
Put training materials together and conduct training sessions with linguists
Organize regular calls with reviewers/LS to discuss corrections and requirements
Document calls and follow up with linguists to ensure alignment
Support Welocalize in the identification and evaluation of potential new candidates

Skills

Welocalize

Provides AI-driven content localization services

About Welocalize

Welocalize assists businesses in enhancing customer engagement by providing localized content that meets the cultural and linguistic needs of different regions. Their AI-enabled Service Delivery Platform, OPAL, streamlines the translation and approval processes, allowing companies to reduce costs and improve efficiency. Unlike competitors, Welocalize leverages AI and automation to deliver services more effectively, resulting in better business outcomes for clients. The company's goal is to empower businesses to connect with international customers through advanced localization solutions.

New York City, New YorkHeadquarters

1997Year Founded

$33.1MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Telemedicine Benefit

Paid Sick Time

Paid Holidays

Employee Assistance Program

Mileage Reimbursement

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Voluntary Life Insurance

401(k) Retirement Plan

Risks

Competition from AI-driven tools like DeepL and Google Translate threatens market share.

Rapid AI advancements may commoditize basic translation services, pressuring differentiation.

Economic uncertainties in key industries could reduce spending on localization services.

Differentiation

Welocalize's OPAL platform uses AI to streamline translation and content adaptation processes.

The company offers specialized linguistic validation services for clinical trials and healthcare.

Welocalize's TranslationRater™ plugin for ChatGPT enhances translation quality assessment capabilities.

Upsides

Growing demand for AI-driven localization boosts Welocalize's market opportunities.

Rising interest in multilingual e-learning aligns with Welocalize's expertise.

Healthcare sector's AI integration offers new service expansion opportunities for Welocalize.

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