Customer Success Engineer - Field Engineering
Red Cell PartnersSalary not specified
- Full Time
- Junior (1 to 2 years)
$60,000 – $90,000Compensation
Junior (1 to 2 years), Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Biotechnology, Public SectorIndustries
Requirements
Candidates should possess at least 2 years of software, hardware, or cloud experience in a customer-facing role, along with a Bachelor's degree in engineering, computer science, math, or physics, and must be a U.S. Person. Experience working on complex technical challenges within the defense or public sector is preferred.
Responsibilities
As a Customer Success Engineer, you will become a trusted technical advisor and own the technical relationship with customers, leading technical activities from deployment to user training and support. You will collaborate with Rescale Solutions Architect to plan and execute successful deployments, onboard new customer workflows, gain deep knowledge of customer workflows and HPC environments, and articulate Rescale solutions at conferences and webinars. Additionally, you will work with customers to define and execute their digital transformation strategy, migrate workloads to the cloud, and provide feedback to Product Management to continuously improve the ScaleX platform.
Skills
HPC
Cloud
Deployment
Onboarding
Technical Advisor
Customer Relationship Management
Workflow Management
Digital Transformation
ScaleX Platform
Rescale
Cloud platform for high-performance computing
About Rescale
Rescale offers a cloud-based platform for high-performance computing (HPC) solutions aimed at computational engineering and research & development (R&D). The platform helps clients overcome limitations of outdated hardware by providing scalable computing resources, enabling faster product development and improved collaboration. Rescale differentiates itself with a pay-as-you-go model, allowing clients to access computing power on demand. The company's goal is to enhance innovation and competitiveness in the digital engineering sector.
Key Metrics
San Francisco, CaliforniaHeadquarters
2011Year Founded
$148.2MTotal Funding
SERIES_CCompany Stage
Industrial & Manufacturing, Enterprise SoftwareIndustries
201-500Employees