Senior Solutions Architect (Public Sector)

Central, Utah, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Hyperautomation, Enterprise Software, Artificial IntelligenceIndustries

Requirements

Candidates should have over 5 years of experience as a Solutions Architect or in a similar technical role at a software company. A deep understanding of system integrations, APIs, security, and IT infrastructure is required, along with project management experience. Prior experience working with customers and complex technical products is essential.

Responsibilities

The Solutions Architect will lead technical onboarding and deployments, guide customers on platform configuration and best practices, and act as the primary technical point of contact for assigned accounts. Responsibilities include monitoring product adoption, mitigating risks, conducting technical health checks, troubleshooting issues, optimizing workflows, and collaborating with internal teams and customer stakeholders to drive success and identify expansion opportunities.

Skills

Solutions Architecture

Hyperautomation

Enterprise AI

Platform Implementation

Technical Consulting

Customer Success

Product Adoption

Account Management

GenAI

LLM

RAG

Hyperscience

AI platform for automating business processes

About Hyperscience

HyperScience provides an enterprise AI platform that automates business processes using machine learning. The platform is trained by humans, which allows it to perform complex tasks with high accuracy. It serves various clients, including insurance companies, federal agencies, and financial institutions, helping them to significantly speed up processes and reduce costs. For example, it has enabled an insurance provider to process claims 80% faster and helped a federal agency save $45 million annually by automating claims processing with over 96% accuracy. HyperScience operates on a business-to-business model, customizing its platform for each client and charging them for its use. The goal of HyperScience is to enhance efficiency and cost-effectiveness for businesses through the application of AI and automation.

New York City, New YorkHeadquarters

2014Year Founded

$281MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Top notch healthcare for you and your family

30 days of paid leave annually to help nurture work-life symbiosis

A 100% 401(k) match for up to 6% of your annual salary

6 months paid parental leave (or double salary to pay for your partner’s unpaid leave)

Free travel for any person accompanying a breastfeeding mother and her baby on a business trip,

A child care and education stipend up to $3,000 per month, per child under the age of 21 for a maximum of $6,000 per month total

Flexible work hours that are compatible with having children

Two weeks of severance for every 6 months served with a minimum of 1 month severance

Risks

Increased competition from companies like Manifest with FedRAMP High authorization.

Rapid evolution of generative AI technologies may outpace Hyperscience's current offerings.

Reliance on partnerships with Google Cloud and Hewlett Packard Enterprise poses potential risks.

Differentiation

Hyperscience's AI platform is trained by humans for high accuracy in complex tasks.

The company offers a unique Hypercell platform for generative AI applications.

Hyperscience is recognized as a leader in document mining and analytics platforms.

Upsides

Collaboration with Google Cloud enhances AI model development for enterprise applications.

The Hyperautomation Network expands Hyperscience's partner ecosystem for AI-driven process automation.

FedRAMP High authorization positions Hyperscience to handle sensitive government data securely.

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