Endor Labs

Customer Success Engineer

United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Application Security, Cybersecurity, Software DevelopmentIndustries

Requirements

Candidates should have a strong background in software engineering with 4-10 years of experience in programming languages, application security, and DevOps practices. Demonstrated experience in developing custom technical solutions and customer-facing roles is required, along with exceptional communication skills and a proactive problem-solving approach.

Responsibilities

The Customer Success Engineer will serve as the primary technical point of contact for customers, designing and implementing code scanning mechanisms, and customizing security solutions. They will troubleshoot technical issues, collaborate with engineering teams, and champion the adoption of security practices. Additionally, they will lead technical integration projects and provide guidance to clients.

Skills

Customer Success
Technical Support
Software Engineering
DevOps
Code Scanning
Dependency Scanning
Maven
Gradle
Troubleshooting
Pre-sales
Post-sales

Endor Labs

Cybersecurity software vulnerability analysis services

About Endor Labs

Endor Labs specializes in cybersecurity by focusing on reachability-based dependency analysis to identify vulnerabilities in software that hackers could exploit. Their team, composed of PhDs, analyzes software to provide a comprehensive risk score that evaluates security, quality, popularity, and activity. This analysis helps reduce alert noise by 80%, allowing clients to concentrate on the most critical issues. They offer a flexible policy engine for clients to create tailored risk profiles, minimizing disruptions in the software development process. Additionally, Endor Labs assists businesses in managing Software Bill of Materials (SBOM) and Vulnerability Exploitability Exchange (VEX) to understand the risks and costs associated with software ownership. Their goal is to enhance the security and quality of software for businesses of all sizes while generating revenue through their analysis and monitoring services.

Palo Alto, CaliforniaHeadquarters
2021Year Founded
$92.4MTotal Funding
SERIES_ACompany Stage
Data & Analytics, CybersecurityIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Mental Health Support
Unlimited Paid Time Off
401(k) Retirement Plan
Remote Work Options

Risks

Integration with Microsoft Cloud Defender may strain resources to maintain high performance.
New AI model evaluation tool could expose Endor Labs to risks of biases and inaccuracies.
Strategic investment from Citi Ventures may pressure the company for rapid financial growth.

Differentiation

Endor Labs specializes in reachability-based dependency analysis for software vulnerability detection.
The company offers a comprehensive risk score for software packages, reducing alert noise by 80%.
Endor Labs' flexible policy engine allows clients to create specific risk-based policies.

Upsides

Endor Labs' SCA tool is integrated with Microsoft Cloud Defender, expanding its market reach.
The company received strategic investment from Citi Ventures, boosting financial resources.
Endor Labs won 'Most Innovative Technology' award, enhancing its industry credibility.

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