Customer Success Associate - DC / Northern Virginia - Sage at Stryker

Washington, District of Columbia, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Bachelor’s degree
0-2 years professional experience
Must possess valid driver license in the state of residence and a good driving record

Responsibilities

Drive focus and targeted organic growth and accretive operating margin performance across targeted legacy products
Educate and inform Healthcare Professionals regarding the proper use of products including product functionality, changes to the product portfolio and educational programs
Meet targeted objectives within an assigned geography
Follow extensive product training, to be able to tailor promotional messages based upon knowledge of the customer, advise on appropriate product selection, answer customer questions about product functionality and distinguish Sage’s products from competitors
Assist in hospital surveys and post-sale implementation and training including ensuring customer adoption and satisfaction
Keep Sales Leaders and Sales Representatives informed of territory and project progress regularly
Understand and adhere to all facility protocols and pertinent Occupational Safety and Health Administration (OSHA) guidelines when conducting product evaluation
Adhere rigidly to all Good Manufacturing Practices (GMP) policies and procedures as stipulated by the Food and Drug Administration (FDA) and other governing bodies

Skills

Sales

Customer Success

Product Training

Healthcare Education

Territory Management

Hospital In-servicing

Trade Shows

Customer Adoption

OSHA Compliance

GMP

FDA Regulations

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees