Customer Solutions Architect, USA East

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: Not specified

Atlan is a company that is transforming how organizations manage data. They are the world's first active metadata platform, helping businesses navigate data chaos and foster collaboration. Atlan has been recognized by Gartner and Forrester and is backed by Insight Partners. The company is at the forefront of reimagining data management, prioritizing customer delight, and is experiencing rapid growth. They are seeking to scale their Customer Success Architecture group.

Requirements

• Experience with data integration and customer technology stacks.
• Understanding of data architecture, data engineering, and data platform ownership.
• Ability to work closely with Customer Success Managers and customer data teams.
• Strong communication and collaboration skills.

Responsibilities

• Onboarding: Integrating Atlan into the customer’s existing technology stack (e.g., Snowflake, Redshift, Databricks, BigQuery, DBT, Tableau, Looker).
• Adoption: Driving the adoption of Atlan value streams, such as Data Discovery, Data Governance, Metric Management, and Embedded Collaboration.
• Collaborating closely with Customer Success Managers and customer data teams to ensure successful implementation and ongoing value realization.
• Contributing to the innovation of Atlan’s Open API framework.

Company Information

• Company Name: Atlan
• Industry: Data Management
• Key Achievements: Recognized by Gartner and Forrester; backed by Insight Partners.
• Mission: To help organizations transform data chaos into clarity and seamless collaboration.
• Focus: Shaping the future of active metadata management and empowering ambitious teams across industries.