Senior Customer Solution Architect
Snowflake$134,000 - $187,400/year
- Full Time
- Senior (5 to 8 years), Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Software, Data & Analytics, Enterprise SoftwareIndustries
Position Overview
- Location Type: Remote
- Employment Type: Full-Time
- Salary: (Salary not provided in the description)
A Customer Solutions Architect (CSA) at Supabase is responsible for driving the adoption of the open-source database-as-a-service platform across a diverse customer base. CSAs work closely with customers to understand their needs, design technical solutions, and provide ongoing support. The role involves the entire customer journey, from initial discovery to proof-of-value implementation and ongoing customer engagements. The primary goal is to establish the Supabase platform as a trusted advisor and advocate for the customer.
Requirements
- Understanding of business and technical requirements.
- Ability to design and architect technical solutions built on the Supabase platform.
- Strong customer engagement and communication skills.
- Ability to lead proof-of-value implementations.
- Experience working with agile startups and established brands.
- Ability to identify and optimize scaled performance.
- Proactive approach to customer success and support.
Responsibilities
- Pre-Sales Discovery:
- Uncover and understand business and technical objectives.
- Define the criteria for success.
- Lead technical discovery.
- Present Supabase platform demonstrations.
- Size deals and provide usage estimates.
- Proof-of-Value Onboarding:
- Collaborate with customers to determine the technical scope of proof-of-value implementations.
- Set timelines and success criteria.
- Guide customers through onboarding.
- Customer Success:
- Develop and execute account plans for high-value customers.
- Deliver synchronous and asynchronous customer engagements.
- Conduct application architecture assessments.
- Provide database design and performance optimization support.
- Act as an internal champion for customers and the platform.
- Work closely with Support, Product, and Engineering to provide platform feedback.
Application Instructions
- (Application instructions not provided in the description)
Company Information
- Company: Supabase
- Description: Supabase is an open-source database-as-a-service platform.
Skills
Business Requirements
Technical Requirements
Solution Architecture
Customer Engagement
Communication Skills
Proof-of-Value
Agile Methodologies
Performance Optimization
Database Design
Customer Success
Supabase
Open-source backend service for developers
About Supabase
Supabase provides an open-source backend as a service (BaaS) platform that helps developers and businesses create scalable applications more easily. It offers real-time databases, authentication, and storage solutions, all designed to integrate smoothly into existing workflows. This means developers can focus on building their applications without needing to spend a lot of time on backend development. Supabase operates on a freemium model, where users can access basic services for free, while advanced features are available through paid subscriptions. This approach allows it to cater to various user needs. What sets Supabase apart from its competitors is its open-source nature, which allows users to customize the platform and benefit from community-driven enhancements. The company aims to provide a reliable and efficient solution for developers, ensuring high uptime for applications that are critical to their users.
Singapore, SingaporeHeadquarters
2020Year Founded
$190.8MTotal Funding
SERIES_CCompany Stage
Consumer Software, Enterprise SoftwareIndustries
51-200Employees