d) at Abbott

Eschborn, Hesse, Germany

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Abgeschlossene kaufmännische Berufsausbildung with first or long-term experience in customer service
Very good written and verbal communication skills, applied courteously in customer contact
Responsible, resilient even in stressful situations, and committed to delivering top performance
Joy and patience in dealing with people, good MS Office knowledge, and ideally SAP knowledge
Good English skills

Responsibilities

Auftragserfassung and billing in SAP and connected systems
Answering customer inquiries via email and phone
Processing complaints
Handling returns
Invoice corrections
Booking inventory differences for consignment goods
Releasing E-Procurement orders
System cleaning/Reports

Skills

Key technologies and capabilities for this role

SAPCustomer ServiceOrder ProcessingBillingERP

Questions & Answers

Common questions about this position

What benefits does Abbott offer?

Abbott provides an attractive benefits package including the Abbott Pension Plan, Company Bike, and employee stock purchase program.

Where is this Customer Service Representative position located?

The position is located at the Abbott Medical GmbH site in Eschborn.

What qualifications and skills are required for this role?

Candidates need a completed commercial vocational training with initial or long-term experience in customer service, very good written and oral communication skills, responsibility, resilience in stressful situations, patience with people, good MS Office knowledge, ideally SAP knowledge, and good English skills.

What is the company culture like at Abbott?

Abbott offers flat hierarchies, an open and appreciative mentality, efficient communication, a dynamic and highly qualified team, and a multinational environment that promotes talent development; it is recognized as one of the 'Best Big Companies To Work For' for diversity, working mothers, female leaders, and scientists.

What career growth opportunities are available at Abbott?

Abbott offers development opportunities in an international company where you can pursue your dream career, along with continuous personal and professional growth.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees