Customer Service Representative
Beyond FinanceSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Energy, SustainabilityIndustries
Requirements
Candidates must possess a high school diploma or equivalency and have 6-12 months of related work experience in a call center environment. Fluency in English is required, along with an interest in sustainability and a passion for environmental impact. Preferred qualifications include fluency in Spanish, experience with Microsoft programs (Word, Excel, Access), strong attention to detail, and excellent organizational and multitasking abilities.
Responsibilities
The Customer Service and Rebate Processing Specialist will provide customer service support via calls and email, handle data entry into various database applications, and perform basic troubleshooting. Responsibilities also include maintaining filing systems for applications and rebates, communicating effectively with other departments, and responding to customer inquiries.
Skills
Customer Service
Rebate Processing
Data Entry
Call Center
Email Support
Database Applications
Filing Systems
Microsoft Word
Microsoft Excel
Microsoft Access
Attention to Detail
Organizational Skills
Prioritization Skills
Multitasking
Spanish
Research Innovations
Develops technology for national security solutions
About Research Innovations
Research Innovations Inc. specializes in technology solutions for national security. The company develops and implements advanced security technologies tailored to the specific needs of government agencies and defense organizations, including military and intelligence branches. Their approach combines the expertise of operational specialists with technologists to create effective solutions that enhance security measures. Unlike many competitors, RII focuses on strong partnerships with government entities, ensuring that their products are customized and relevant to current operational challenges. The goal of Research Innovations is to drive digital transformation in national security, contributing to the safety and security of the nation through innovative technology.
Alexandria, VirginiaHeadquarters
2009Year Founded
VENTURE_UNKNOWNCompany Stage
Government & Public Sector, DefenseIndustries
201-500Employees
Benefits
Health Insurance
Flexible Work Hours
Paid Vacation
401(k) Company Match
Paid Parental Leave
Wellness Program
Risks
RII faces competition from emerging AI startups in the national security sector.
Over-reliance on government contracts poses financial risks for RII.
Rapid tech advancements may challenge RII's platform integration capabilities.
Differentiation
RII specializes in national security technology with strong government partnerships.
PRIISM platform offers advanced AI-driven analytics for decision-making in defense missions.
RII combines operational expertise with technological skills for bespoke security solutions.
Upsides
Increased demand for AI-driven tools boosts RII's market potential.
PRIISM's awardable status enhances RII's credibility in the defense sector.
RII's rapid revenue growth indicates strong business performance.
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