Customer Support Specialist
UpshopSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, SoftwareIndustries
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote-friendly?
Yes, the role is open to hiring remote across North America, with offices also available in NYC, San Francisco, and Seattle.
What is the salary for this position?
This information is not specified in the job description.
What skills are you looking for in candidates?
They seek fast learning individuals with a hunger for knowledge, passion for tech, creativity, and AI, self-starter mindset, tinkering with tools, thoughtful and empathetic nature, excellent communication skills, high standard for excellence, and ability to move incredibly fast.
What is the company culture like at Runway?
Runway empowers people to pursue exciting projects that align with company goals and personal growth, values passion for learning, considers non-traditional backgrounds, encourages new grads, and fosters a fast-moving team focused on delightful user experiences.
Do I need prior support experience to apply?
No prior support experience is required; they welcome applicants from non-traditional backgrounds, new or recent grads, who have passion and a hunger to learn.
Runway
Finance platform for business modeling and planning
About Runway
Runway offers a finance platform that simplifies business modeling, planning, and alignment for companies of all sizes. It operates on a subscription-based model, providing features like automated data integration, simplified financial modeling, and detailed reporting, all through a user-friendly interface. What makes Runway different is its focus on creating an enjoyable user experience and the ability to use human-readable formulas. The goal of Runway is to empower businesses to make informed financial decisions through effective collaboration.
San Francisco, CaliforniaHeadquarters
2020Year Founded
$36MTotal Funding
SERIES_ACompany Stage
Data & Analytics, Enterprise Software, Financial ServicesIndustries
51-200Employees
Benefits
Remote Work Options
Company Equity
Risks
Increased competition from Genmo's Mochi-1 model threatens Runway's market position.
Luma AI's rapid API launch indicates a highly competitive market environment.
Legal challenges may arise from Runway's partnerships and use of copyrighted materials.
Differentiation
Runway offers a user-friendly interface for financial modeling and planning.
The platform integrates data from HR, accounting, and data warehouses for comprehensive insights.
Runway's human-readable formulas simplify complex financial modeling for diverse clients.
Upsides
Increased demand for AI-driven financial modeling tools enhances Runway's market potential.
Growing interest in integrated financial platforms supports Runway's comprehensive solution.
Rising trend of user-friendly SaaS platforms aligns with Runway's design and functionality.
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