Customer Service Representative at Arrow Electronics

Gdansk, Pomeranian Voivodeship, Poland

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Electronics, DistributionIndustries

Skills

Key technologies and capabilities for this role

Customer ServiceOrder ManagementBacklog ManagementEnglish C1CommunicationTelephone SupportEmail SupportAfter-Sales Service

Questions & Answers

Common questions about this position

What benefits are offered for this Customer Service Representative position?

Benefits include a permanent contract with 3 months’ probation period, premium medical care program plus dental package, MyBenefit System with MultiSport Card and vouchers, and interesting career development opportunities.

Is this Customer Service Representative role remote or hybrid?

The position is hybrid and located in Gdansk, Poland (Aleja Grunwaldzka).

What skills are required for the Customer Service Representative role?

Required skills include English at minimum C1 level (spoken and written), 1-2 years of experience in Customer Service, Order Management or Sales, good knowledge of MS Office (Excel is a plus), accountability, communication and coordination skills, customer-oriented attitude, and being a team player.

What is the team culture like for Customer Service Representatives at Arrow?

The team in Gdansk consists of 80+ Customer Service Representatives, 7 team leaders, and 1 manager, with a friendly, sociable, and positive atmosphere in a dynamic environment.

What makes a strong candidate for this Customer Service Representative position?

Strong candidates have English at C1 level, 1-2 years of relevant experience in customer service or order management, MS Office proficiency, and demonstrate accountability, communication skills, a customer-oriented attitude, and teamwork.

Arrow Electronics

Global provider of technology solutions and services

About Arrow Electronics

Arrow Electronics provides technology solutions that support innovation for technology manufacturers and service providers. The company develops and delivers high-tech solutions that improve business operations and everyday life. Its offerings include computing, power management, and Internet of Things (IoT) applications. Arrow collaborates with clients to create complex technology systems, such as smart battery ecosystems for electric motorbikes and wearable health monitoring devices for firefighters. Unlike many competitors, Arrow not only sells technology products but also offers consulting and engineering services to help clients design and implement customized systems. The goal of Arrow Electronics is to drive innovation and enhance efficiency and quality of life through its comprehensive technology solutions.

Englewood, ColoradoHeadquarters

1935Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Increased competition in cloud services could impact Arrow's growth.

Rapid technological changes in IoT may challenge Arrow's innovation pace.

Supply chain vulnerabilities, especially in semiconductors, could disrupt product delivery.

Differentiation

Arrow Electronics offers comprehensive technology solutions across multiple industries.

The company collaborates with clients to engineer complex technology systems.

Arrow's business model includes consulting and engineering services for customized solutions.

Upsides

Growing demand for IoT security solutions presents expansion opportunities for Arrow.

Increased investment in smart city projects boosts demand for Arrow's integrated systems.

Rising interest in sustainable tech aligns with Arrow's electric motorbike technologies.

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