Customer Operations Specialist (Philippines)

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Staffing, Biotechnology, MarketplaceIndustries

Requirements

Candidates should have at least 2 years of experience in Data Entry, Accounts Receivable/Payable, Payroll, Workforce Management, or as a Payment Specialist. A data-driven mindset with strong analytical skills, the ability to generate and interpret custom reports, and excellent communication and collaboration skills are essential. A proactive, self-starter attitude is also required.

Responsibilities

The Customer Operations Specialist will process timesheets to generate accurate invoices for business clients, create and maintain custom reports, and collaborate with the business operations team to improve administrative workflows. They will also address and resolve invoicing and timesheet discrepancies, ensure compliance with internal and customer procedures, and assist in developing SOPs to streamline payment and invoicing processes.

Skills

Invoicing

Payroll Platforms

Data Entry

Reporting

Process Improvement

Customer Support

Compliance

SOP Development

Traba

Connects businesses with flexible labor solutions

About Traba

Traba connects local light industrial workers with businesses that need flexible labor solutions. The company serves clients like warehouses and event organizers by providing general labor roles such as lumpers, picker packers, and warehouse associates. Traba's digital platform allows businesses to request workers for specific shifts, ensuring they receive the right number of vetted and insured workers to meet their needs. Workers can choose flexible shifts that fit their schedules, enabling them to increase their income based on the number of shifts they take. Traba differentiates itself by offering a seamless process for shift requests and a focus on worker vetting. The company's goal is to provide efficient staffing solutions that adapt to the varying demands of businesses.

New York City, New YorkHeadquarters

2021Year Founded

$44.4MTotal Funding

SERIES_BCompany Stage

Consulting, Industrial & ManufacturingIndustries

201-500Employees