Customer Operations Specialist (Colombia)

Bogotá, Bogota, Colombia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Staffing, Biotechnology, MarketplaceIndustries

Requirements

The ideal candidate will have over 2 years of experience in data entry, accounts receivable/payable, payroll, workforce management, or as a payment specialist. They should possess strong analytical skills, a data-driven mindset, and the ability to generate and interpret custom reports. Excellent communication and collaboration skills are essential, along with a proactive, results-driven, and self-starting attitude.

Responsibilities

The Customer Operations Specialist will process timesheets from customers to accurately generate invoices for business clients. They will create and maintain custom reports related to invoicing, timesheets, and payroll adjustments. Responsibilities also include identifying opportunities for process enhancements, collaborating with the business operations team to improve administrative workflows, addressing and resolving support issues related to invoicing and timesheet discrepancies, and ensuring compliance with internal systems and standard operating procedures.

Skills

Payment Processing

Invoicing

Data Entry

Payroll Platforms

Reporting

Process Improvement

Customer Support

SOP Development

Attention to Detail

Operational Excellence

Traba

Connects businesses with flexible labor solutions

About Traba

Traba connects local light industrial workers with businesses that need flexible labor solutions. The company serves clients like warehouses and event organizers by providing general labor roles such as lumpers, picker packers, and warehouse associates. Traba's digital platform allows businesses to request workers for specific shifts, ensuring they receive the right number of vetted and insured workers to meet their needs. Workers can choose flexible shifts that fit their schedules, enabling them to increase their income based on the number of shifts they take. Traba differentiates itself by offering a seamless process for shift requests and a focus on worker vetting. The company's goal is to provide efficient staffing solutions that adapt to the varying demands of businesses.

New York City, New YorkHeadquarters

2021Year Founded

$44.4MTotal Funding

SERIES_BCompany Stage

Consulting, Industrial & ManufacturingIndustries

201-500Employees