Customer Marketing Manager

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: (Not provided)

Jasper is a purpose-built generative AI platform for marketing. The company’s mission is to elevate marketers with the power of AI, to achieve better outcomes through their workflows and open up new business opportunities. Jasper securely trains on brand and strategy, accelerates content and campaign production, and helps Marketers measure and optimize performance as part of an end-to-end solution.

Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company. They have nearly 100k marketing team users with a growing roster of Enterprise and Fortune 500 logos including: Morningstar, Anthropologie, Prudential, Cushman & Wakefield, Wayfair, and more. Their teams are building multi-modal AI and working with the top AI platforms. They were one of the first partners of both OpenAI and Anthropic. With the Clipdrop acquisition, Jasper is redefining visual marketing across all modalities, offering advanced image features like background replacement, image upscaling, product staging, and more to our customers. They are transforming how marketers create, innovate, and captivate audiences.

Jasper values being customer-obsessed and helping each other achieve the best outcomes through collaboration. They’re not just building solutions, they’re creating experiences that captivate and amaze us. They strive to deliver moments of wonder and delight that enable our customers to be more effective and creative in ways they never thought possible.

Learn more at jasper.ai.

About the Role

The company is looking for a Customer Marketing Manager to help amplify the stories of their enterprise customers. This role involves crafting compelling content that highlights the impact Jasper has on clients’ strategies, workflows, and outcomes. A key aspect of the role is building relationships with customers and finding creative ways to showcase their stories and insights that resonate with both their needs and the audience.

Responsibilities

• Develop and manage a robust customer reference database, identifying key enterprise customers whose stories will resonate most with our target audience.
• Craft high-quality, engaging customer stories across multiple mediums and channels—such as case studies, thought leadership content, video testimonials, co-branded marketing materials, social media, and PR efforts.
• Identify and prepare customers to speak at industry events, hosted events and webinars, and internal meetings, serving as champions of Jasper.
• Work closely with Customer Success and Sales to identify high-impact customer stories and align on strategic opportunities to drive adoption and retention.
• Track the success of customer marketing efforts, measuring ROI, engagement, and the influence on pipeline and revenue growth.

Requirements

• 4+ years of experience (Specific years not provided in the description)

Application Instructions

• (No application instructions provided in the description)

Company Information

• Company: Jasper
• Website: jasper.ai