Customer Activation Manager | Public Sector

Washington, District of Columbia, United States

Apply with AI Apply

$139,300 – $191,500Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Biotechnology, GovernmentIndustries

Requirements

Candidates must have 7+ years of experience in implementation or engagement management within a B2B SaaS or public sector-focused technology company and be based in the Washington, DC metro area. Strong program and project management skills, including leading complex technology deployments, are essential.

Responsibilities

The Customer Activation Manager will lead the onboarding and rollout of Ramp for new public sector clients, ensuring compliance with government implementation and security requirements. They will partner with multiple departments and decision-makers to align Ramp with organizational objectives, act as a strategic consultant advising on best practices and change management, and support customers in adhering to relevant regulations. The role involves maximizing product utilization and value, collaborating cross-functionally with internal teams, surfacing customer feedback to influence product roadmaps, and managing multiple priorities across a portfolio of accounts.

Skills

Customer Success

Public Sector

Ramp Platform

Financial Operations

Corporate Cards

Bill Payment

Vendor Management

Procurement

Travel Booking

Bookkeeping

Risk Management

Data Analysis

Client Relationship Management

Ramp

Corporate card and spend management platform

About Ramp

Ramp provides a corporate card and spend management platform that helps businesses track expenses and save money. The platform allows finance teams to manage corporate cards, expense reports, and bill payments in one place, and it integrates with tools like Slack for added convenience. Ramp serves a wide range of clients, from large enterprises to creative agencies, and aims to reduce overall expenses through its comprehensive financial tools. Unlike competitors such as Amex and Brex, Ramp generates revenue through interchange fees on card transactions and subscription fees for advanced features. The company's goal is to streamline financial operations for businesses and help them achieve significant cost savings.

New York City, New YorkHeadquarters

2019Year Founded

$1,096.3MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Competitive salaries: You never have to wonder how your pay compares. Our generous comp reflects our belief that you’ll take Ramp to the next level.

Comprehensive health plans: US-based employees get full medical, dental, and vision insurance coverage. Everyone gets a monthly stipend for personal wellness.

Professional development: Take advantage of our annual education stipends to stay on top of your personal growth.

Unlimited PTO: Flexible vacation days give you the time to step away, unwind, and recharge.

Risks

Increased competition from fintech startups could challenge Ramp's market position.

Economic downturns may reduce business spending, affecting Ramp's revenue streams.

The volatile travel industry poses risks to Ramp's new travel booking services.

Differentiation

Ramp integrates with popular tools like Slack and Workday for seamless financial operations.

The platform offers advanced accounting automations, reducing manual work for finance teams.

Ramp's use of stablecoins and modern financial instruments sets it apart from competitors.

Upsides

Ramp's integration with Workday enhances real-time data syncing and accounting automation.

The partnership with Priceline expands Ramp's services into the growing business travel sector.

Ramp's recent $750 million funding boosts its capacity for innovation and market expansion.

Land your dream remote job 3x faster with AI

Try Jobo Free