Enterprise Customer Success Manager
Sigma Computing132,000 - 165,000 USD/year
- Full Time
- Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Data Cloud, Cloud Computing, Data Management, Professional ServicesIndustries
Requirements
Candidates should have a minimum of 10 years of experience working with customers in a post-sales technical role, with at least 3 years of people leadership and management experience and 3 years of experience in selling professional services. They should possess extensive knowledge of and experience with large-scale database technology, non-relational platforms, data integration tools, and BI tools. Familiarity with infrastructure-as-a-service platforms and experience scoping multiple data platform implementations are also required. A university degree in computer science, engineering, mathematics, or a related field, or equivalent experience, is necessary. Strong presentation skills and knowledge of data architecture, data warehouses, and data engineering are essential.
Responsibilities
As a Consulting Manager, the individual will guide customers through their migration journey to Snowflake, working with Professional Services, Practice Directors, and Sales Account Teams on sales pursuits. They will collaborate with Service Delivery Managers to oversee PS engagements, develop methodologies to improve PS offerings, and help create strategies with technology vendors. The role involves providing guidance on resolving customer technical challenges, leading recruiting efforts, providing delivery quality oversight, and managing internal accelerators. Additionally, the Consulting Manager will present Snowflake’s methodologies and capabilities to internal and external teams, collaborate with Product Management and Engineering, and lead recruiting efforts for Solutions Architects.
Skills
Database Technology
Customer Engagement
Project Management
Solution Architecture
Technical Leadership
Pre-sales and Post-sales Support
Migration Planning
Partner Collaboration
Team Mentoring
Snowflake
Data management and analytics platform
About Snowflake
Snowflake provides a platform called the AI Data Cloud that helps organizations manage and analyze their data. This platform allows users to store and process large amounts of data efficiently, offering services like data warehousing, data lakes, data engineering, data science, and data sharing. Snowflake's system works by uniting data from different sources, enabling secure sharing and performing various types of analytics. What sets Snowflake apart from its competitors is its ability to operate seamlessly across multiple public clouds, allowing users to access their data from anywhere. The company's goal is to help businesses leverage their data for better decision-making by providing a flexible subscription-based service that scales according to their needs.
Key Metrics
Bellevue, WashingtonHeadquarters
2012Year Founded
$1,341.3MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
5,001-10,000Employees