Senior Customer Success Manager
Rescale- Full Time
- Senior (5 to 8 years)
Sigma Computing is seeking a Customer Success Manager with a deep understanding of analytics and business intelligence. This role is crucial for ensuring our customers maximize the value derived from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives.
Sigma Computing is at the forefront of cloud-based analytics and business intelligence, transforming the way businesses leverage their data to make informed decisions. Our platform bridges the gap between complex data queries and business insights, providing an intuitive interface for users of all technical backgrounds.
Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for themselves, and make better, faster decisions. The award-winning software was built to capitalize on the performance power of cloud data warehouses to combine data sources and analyze billions of rows of data instantly via an intuitive, spreadsheet-like interface – no coding required.
If you do not feel that you satisfy all the listed requirements, we encourage you to still apply.
Cloud-based data analytics platform for businesses
Sigma Computing offers a cloud-based data analytics platform that enables businesses to analyze large volumes of data through a user-friendly, spreadsheet-like interface. Users can connect to their cloud data warehouse and access advanced features such as data collection, territory management, and revenue planning without needing coding skills. The platform is scalable, allowing for the analysis of billions of rows of data, and promotes self-service capabilities for faster insights. Recently, Sigma introduced AI features like data classification and natural language processing to enhance data analysis and support Enterprise AI initiatives.