Consultant at Entrata

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Property Management, Real EstateIndustries

Requirements

5 years related Entrata or SaaS consulting experience
Bachelor’s degree
Solid understanding of the Google Suite of products
Excellent communication and customer service skills
Ability to work independently
High attention to detail
Strong critical thinking and problem-solving capabilities
Insatiable thirst for knowledge and learning
Exposure to multi-family / proptech or related industry verticals
Previous property (experience implied)

Responsibilities

Internal Responsibilities
Maintain the status of an Entrata subject matter expert
Learn what property management industry success is
Understand what a successful consulting experience must look like for each customer
Create strong effective working relationships with other implementation project team members
Suggest areas where the consulting process can be improved
Customer Project Responsibilities
Implement Small Market Business and Mid-Market customers
Identify customer’s true business goals and objectives
Create plans to successfully meet those goals and objectives through the consulting journey
Consult the customer on system configuration to best meet their goals
Gain trust from customers that the Entrata configuration will optimize their business and be able to effectively demonstrate this
Resolve customer concerns while building their confidence in Entrata
Inform other project members on system configuration to ensure a seamless customer experience
Deliver resources to the customer for long-term system adoption
Provide clear handoffs to long-term customer stakeholders
Account for the long-term success of customers on Entrata

Skills

Entrata

Software Configuration

Client Consulting

Product Mastery

Property Management

Entrata

Property management software with integrated tools

About Entrata

Entrata provides property management software that simplifies the management of apartment communities. Its platform offers a single-login access to various online tools, including websites, mobile apps, payment processing, lease signing, accounting, and resident management. This software allows property management companies to operate more efficiently by integrating with third-party applications through an open API, enabling customization of their technology solutions. Unlike many competitors, Entrata focuses on creating a comprehensive suite of tools that enhance both operational efficiency and resident experiences. The goal of Entrata is to streamline property management processes and improve the overall experience for both property managers and residents.

Lehi, UtahHeadquarters

2003Year Founded

$493.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, Real EstateIndustries

1,001-5,000Employees