Community Operations Coordinator - Osaka, JP at CIC

Osaka, Japan

CIC Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Life Sciences, Innovation, StartupsIndustries

Requirements

  • Ideally at least 1-2 years of experience in a fast-paced environment (e.g., company, internship, NGO, or other organization)
  • Fluency in Japanese and strong English proficiency
  • Availability to work from the office
  • 'Can-do' attitude, service-minded, reliable, and independent thinker
  • Bright, curious, and eager to learn
  • Confidently takes ownership of tasks, personable, enjoys helping others, self-motivated
  • Detail-oriented, organized, with strong time management skills
  • Team player who maintains positive relationships, communicates professionally, treats everyone equally, and contributes fresh ideas

Responsibilities

  • Developing and nurturing positive relationships with CIC clients, ensuring their satisfaction through timely and tailored responses to their inquiries and needs
  • Handling a variety of client requests creatively and effectively, from office rearrangement to event hosting
  • Stocking and maintaining supplies in kitchens and conference rooms, ensuring the upkeep of regular systems like print stations and conference room setups, and offering assistance as needed
  • Facilitating new client onboarding, including system registration and office setup, and assisting existing clients with office moves and special event preparations in conference rooms
  • Supporting front desk operations with a focus on excellent service and assisting other teams with special projects as needed
  • Organizing community events to encourage networking among clients

Skills

Key technologies and capabilities for this role

Community ManagementEvent PlanningCustomer ServiceTechnical TroubleshootingClient SupportOperations CoordinationFacility Management

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time role.

Where is this job located and is it remote?

The job is based in Osaka, Japan at the Life Science Innovation Campus in the Nakanoshima Qross Building. No remote work option is mentioned.

What skills or experience are required for this role?

A 'can-do' attitude, at least one year of professional experience, and the ability to thrive in a dynamic, fast-paced environment are required. Hands-on skills like building furniture, troubleshooting devices, and organizing events are ideal.

What is the work environment like at CIC?

The role involves joining a Community Operations Team in a dynamic, fast-paced environment at an innovation campus with collaborative spaces, event areas, and amenities like a kitchen, cafe, game room, and conference rooms.

What makes a strong candidate for this position?

Candidates with a 'can-do' attitude, at least one year of professional experience, enjoyment of hands-on tasks like building furniture or troubleshooting, and a passion for community events and client interactions will stand out.

CIC

Supports independent colleges with grants and collaboration

About CIC

CIC supports independent colleges and universities in the United States by providing various services tailored to their needs. These services include grants, professional development programs, and collaboration opportunities among member institutions. CIC operates on a membership model, generating revenue through membership fees and grants. One of its key offerings is the Tuition Exchange Program, which allows students to exchange tuition among member schools, and the Institute for Chief Academic Officers, an annual event focused on professional development for academic leaders. CIC distinguishes itself by acting as a connector for its members, fostering collaboration and innovation to enhance their financial health and institutional missions. The organization's goal is to strengthen independent higher education and support its members in achieving their objectives.

Washington, District of ColumbiaHeadquarters
1956Year Founded
VENTURE_UNKNOWNCompany Stage
Social Impact, EducationIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Paid Vacation
Paid Holidays

Risks

Partnership with IPClear may expose CIC to cybersecurity vulnerabilities.
Free expression projects could lead to controversies among stakeholders.
Reliance on grants poses financial risks if future funding is reduced.

Differentiation

CIC offers unique tuition exchange programs among member institutions.
CIC provides specialized professional development for academic leaders through annual events.
CIC acts as a bridge for collaboration and innovation among independent colleges.

Upsides

CIC's partnership with IPClear offers discounted services for network modernization.
CIC can leverage the trend of micro-credentials for new professional development programs.
CIC's focus on mental health programs aligns with growing college wellness initiatives.

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