Commercial and Technology Counsel

Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Biotechnology, SaaSIndustries

Requirements

Candidates should possess 5-7 years of experience as legal counsel in a global technology company, with expertise in SaaS, data privacy, or AI. Experience with SaaS sales, commercial contracts, licensing, data privacy, and AI compliance is essential. Familiarity with data governance, data management, and artificial intelligence regulations, along with a strong understanding of third-party security certifications, is required. Excellent project management, analytical skills, and the ability to communicate complex technical and non-technical subjects confidently are also necessary.

Responsibilities

The Commercial and Technology Counsel will manage and negotiate B2B commercial and technology SaaS contracts, supporting sales and business teams. Responsibilities include handling customer queries, RFPs, RFIs, and questionnaires, and developing processes for privacy and AI standards globally. The role involves collaborating with Legal, Security, Product, and Engineering teams to govern data and AI compliantly, managing third-party privacy topics, and creating/improving form agreements and playbooks. Additionally, the counsel will draft, review, and advise on employment and contractor agreements, partnering with HR and leadership on employment-related legal matters.

Skills

Technology Licensing

Commercial Contracting

Privacy Compliance

AI Compliance

SaaS Contracting

B2B Contracting

Negotiation

Legal Processes

Customer Queries

RFPs

RFIs

Questionnaires

FAQs

LivePerson

Digital customer engagement and communication tools

About LivePerson

LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.

New York City, New YorkHeadquarters

1995Year Founded

$40.5MTotal Funding

IPOCompany Stage

Data & Analytics, Consumer Software, Enterprise SoftwareIndustries

1,001-5,000Employees