Commercial Counsel
LaunchDarklyFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.
LivePerson is looking for a dynamic, hands-on technology licensing counsel capable of supporting commercial contracting as well as privacy and AI Compliance. In this role, you will work within the Legal team to support sales and commercial contracting and to align and create internal and customer-facing processes that support trusted AI innovation, data privacy and regulatory compliance. You will get to work with some of the top global brands and with a team of world-class professionals. Most of all, your expertise, knowledge, and experience will help define standards for the continued expansion of our vision. This role will be cross-functional and highly dynamic, reporting into LivePerson’s Legal team.
Digital customer engagement and communication tools
LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.