Club Manager at BJ's Wholesale Club

Bowie, Maryland, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

4+ years of experience as a retail store, supermarket, or warehouse operations manager required
Strong drive for results and solid work ethic
Honest, straight-forward, and committed to providing high levels of service to members
Excellent [communication/leadership/decision-making skills implied by responsibilities]

Responsibilities

Effectively leads the team by managing with vision and purpose, clearly communicating and giving direction, and validating results
Creates a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments
Manages talent and builds a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback
Learns quickly and adapts to change; effectively communicates to team members to enable them to do their jobs effectively by sharing necessary information, explaining the “why’s”, and keeping messaging simple
Exhibits strong decision-making capabilities that align with the Company’s strategic priorities and support the achievement of club operational goals and objectives
Maintains awareness of local competition and current trends in the retail marketplace
Controls operating costs and establishes operational efficiencies
Implements new concepts to maximize profitability
Embraces the Company’s core values/purpose and ensures team members do the same; creates a great shopping experience for members that is dedicated to exceeding member expectations
Meets planned profit objectives through effective techniques, technological improvements, and productivity enhancements; monitors expenses and adjusts expenditures as necessary
Attains planned sales volume through effective supervision of warehouse management and communication with the Home Office
Maintains a roadmap for achieving targets in key performance areas designated by Home Office, such as productivity (sales/hours, audit, shrink, turnover)

Skills

Key technologies and capabilities for this role

Operations ManagementLeadershipProfitability ManagementTeam ManagementTalent DevelopmentMember ExperienceSafety Management

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer?

BJ's offers weekly pay, free BJ's Inner Circle and Supplemental memberships, generous time off including vacation, personal, holiday, sick, bereavement, and jury duty leave, benefit plans with three medical options, HSA, dental, vision, flexible spending, and a 401(k) with company match.

Is this a remote position or does it require working in a specific location?

This is not a remote position; it requires leading operations in one of BJ's 235+ clubs.

What key skills are needed for the Club Manager role?

Key skills include strong leadership to manage teams with vision and purpose, talent development through feedback and accountability, effective communication, decision-making aligned with company priorities, and cost control.

What is the company culture like at BJ's Wholesale Club?

BJ's fosters a collaborative and inclusive environment where team members can learn, grow, and be authentic, with a club culture that challenges and recognizes accomplishments.

What should I highlight in my application for Club Manager?

Highlight leadership experience in retail operations, ability to manage teams and develop talent, decision-making skills, adaptability to change, and knowledge of marketplace trends to align with the role's responsibilities.