4+ years of experience as a retail store, supermarket, or warehouse operations manager
Strong drive for results and solid work ethic
Honest, straight-forward, and committed to providing high levels of service to members
Excellent [communication/leadership/decision-making skills implied from responsibilities]
Responsibilities
Effectively lead the team by managing with vision and purpose, clearly communicating and giving direction, and validating results
Create a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments
Manage talent and build a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback
Learn quickly and adapt to change; effectively communicate to team members to enable them to do their jobs by sharing necessary information, explaining the “why’s”, and keeping messaging simple
Exhibit strong decision-making capabilities that align with the Company’s strategic priorities and support the achievement of club operational goals and objectives
Maintain awareness of local competition and current trends in the retail marketplace
Control operating costs and establish operational efficiencies
Implement new concepts to maximize profitability
Embrace the Company’s core values/purpose and ensure team members do the same; create a great shopping experience for members dedicated to exceeding member expectations
Meet planned profit objectives through effective techniques, technological improvements, and productivity enhancements; monitor expenses and adjust expenditures as necessary
Attain planned sales volume through effective supervision of warehouse management and communication with the Home Office
Maintain a roadmap for achieving targets in key performance areas designated by Home Office, such as productivity (sales/hours, audit, shrink, turnover)