Club Manager at BJ's Wholesale Club

Oakville, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

4+ years of experience as a retail store, supermarket, or warehouse operations manager
Strong drive for results and solid work ethic
Honest, straight-forward, and committed to providing high levels of service to members
Excellent [communication/leadership/decision-making skills implied from responsibilities]

Responsibilities

Effectively lead the team by managing with vision and purpose, clearly communicating and giving direction, and validating results
Create a club culture where team members feel challenged, know how to be successful, are encouraged to do their best, and are recognized for their accomplishments
Manage talent and build a strong bench by encouraging team member growth and development, holding team members accountable, having difficult conversations, and providing honest and actionable feedback
Learn quickly and adapt to change; effectively communicate to team members to enable them to do their jobs by sharing necessary information, explaining the “why’s”, and keeping messaging simple
Exhibit strong decision-making capabilities that align with the Company’s strategic priorities and support the achievement of club operational goals and objectives
Maintain awareness of local competition and current trends in the retail marketplace
Control operating costs and establish operational efficiencies
Implement new concepts to maximize profitability
Embrace the Company’s core values/purpose and ensure team members do the same; create a great shopping experience for members dedicated to exceeding member expectations
Meet planned profit objectives through effective techniques, technological improvements, and productivity enhancements; monitor expenses and adjust expenditures as necessary
Attain planned sales volume through effective supervision of warehouse management and communication with the Home Office
Maintain a roadmap for achieving targets in key performance areas designated by Home Office, such as productivity (sales/hours, audit, shrink, turnover)

Skills

Key technologies and capabilities for this role

Operations ManagementProfitability ManagementTeam LeadershipTalent DevelopmentMember ExperienceSafety ManagementRetail Operations

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer?

BJ's offers weekly pay, eligible free BJ's Inner Circle and Supplemental memberships, generous time off including vacation, personal, holiday, sick, bereavement, and jury duty leave, benefit plans like three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match.

Is this a remote position or does it require working in a specific location?

This information is not specified in the job description.

What are the key skills needed for the Club Manager role?

Key skills include leading teams with vision and purpose, managing talent through growth, accountability, and feedback, strong decision-making aligned with company priorities, adapting to change, and controlling operating costs.

What is the company culture like at BJ's Wholesale Club?

BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be their authentic selves, with a club culture where team members feel challenged, know how to succeed, are encouraged to do their best, and are recognized for accomplishments.

What makes a strong candidate for the Club Manager position?

Strong candidates demonstrate leadership with vision, talent management skills including growth and feedback, adaptability, decision-making aligned with strategic priorities, and the ability to control costs; BJ's provides a comprehensive 8-12 week onboarding program to build these skills.