Clinical Program Specialist

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health, Healthcare Technology, Employee BenefitsIndustries

Requirements

Candidates must possess professional interaction skills with customers and members, and have experience and understanding of event planning, including virtual and in-person events. Strong project management, time management, prioritization, and collaboration skills are essential, along with robust written and verbal communication and program management skills. Proficiency in Google Suite, Zoom, and other event platforms is required, as is an understanding of data tracking and analysis. Flexibility and problem-solving abilities are also necessary, with general knowledge of mental health and adult learning needs being a plus. Familiarity with SFDC or project management software is also advantageous.

Responsibilities

The Clinical Program Specialist will coordinate training and programming logistics, including creating virtual event platforms, identifying clinical providers, preparing materials like slide decks and surveys, and tracking metrics. They will deliver benefits overviews to customers during live events, produce clinical training and events by managing platforms, assisting with crisis response, managing interactions, and troubleshooting technical issues. The role involves planning and coordinating training and programming, communicating and planning events with customers and internal stakeholders, and measuring training and program effectiveness. The position requires working hours from 3-11 pm EST.

Skills

Clinical Program Coordination

Training Logistics

Benefits Overview Delivery

Member Experience Quality

Data Collection

Data Analysis

Customer Meetings

Virtual Event Platforms

Spring Health

Personalized mental health solutions for employers

About Spring Health

Spring Health offers personalized mental health solutions to employers and health plans, focusing on enhancing employee well-being. Their Precision Mental Healthcare system tailors support to individuals, providing options like digital resources, therapy, and medication. Users receive a customized care plan after a brief assessment, allowing them to schedule appointments and access wellness exercises easily. The goal is to improve workplace mental health by providing effective and accessible resources.

New York City, NoneHeadquarters

2016Year Founded

$452.3MTotal Funding

SERIES_ECompany Stage

HealthcareIndustries

1,001-5,000Employees