Clinical Operations Associate

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Candidates should possess a Bachelor's degree in a related field, such as Healthcare Administration, Business Administration, or a related discipline, and demonstrate at least one year of experience in a clinical operations or patient support role. Strong organizational skills, empathy, and the ability to build rapport with patients and healthcare providers are essential.

Responsibilities

The Clinical Operations Associate will assist the LPN with non-medical tasks, train Care Concierge staff on urgent duties, serve as an expert in all Care Concierge tasks, act as a liaison between patients, clinical operations, and healthcare providers, establish close relationships with patients, coordinate appointments and schedule follow-up visits, conduct intake assessments and needs assessments, provide information about treatment options and resources, and support clinicians in delivering high-quality, efficient care.

Skills

Patient Assessment

Appointment Scheduling

Needs Assessment

Communication

Organization

Relationship Building

Coordination

K Health

AI-driven personalized healthcare subscription service

About K Health

K Health provides personalized medical care using artificial intelligence to assist individuals with various healthcare needs, including primary care, chronic condition management, urgent care, and mental health services. The platform connects users with licensed healthcare providers and utilizes AI tools to deliver data-driven healthcare solutions. K Health operates on a subscription-based model, charging membership fees for access to its services, which are available to adults across the 48 continental U.S. states. Unlike traditional insurance, K Health does not cover ancillary services such as labs, equipment, or medication costs. The company aims to improve healthcare accessibility and affordability, supported by mission-driven investors.

New York City, New YorkHeadquarters

2016Year Founded

$382.1MTotal Funding

LATE_VCCompany Stage

AI & Machine Learning, HealthcareIndustries

201-500Employees

Risks

Increased competition from Hackensack Meridian Health's AI-driven platform may impact market share.

Cedars-Sinai's expanded virtual services could draw users away from K Health.

Recent $59M down round funding suggests potential financial instability for K Health.

Differentiation

K Health uses AI to deliver personalized primary care through a digital platform.

The platform offers a free symptom tracker comparing users to similar profiles.

K Health partners with major health systems like Cedars-Sinai for scalable solutions.

Upsides

K Health raised $50M to expand its AI platform and reach.

The shortage of primary care physicians increases reliance on AI solutions like K Health.

Hybrid healthcare models create opportunities for K Health's integration into traditional systems.

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