Client Analyst II

Remote

Apply with AI Apply

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources Technology, Benefits AdministrationIndustries

Requirements

Candidates must possess advanced proficiency in MS Excel and working knowledge of MS Office products, along with extensive experience with databases, data interpretation, and data manipulation. A Bachelor's degree or equivalent relevant work experience is required, as is experience in benefits administration system technology, payroll, HRIS, or related software. Strong problem-solving and communication skills are essential.

Responsibilities

The Client Analyst II is responsible for ongoing service delivery to support client requirements, serving as first-level system support, and performing audits and file reviews for data accuracy. They will manage daily file processing, research and analyze participant cases, execute client-specific reporting, support ACA processing, and perform system configuration and testing for projects and annual enrollment. Additionally, they will review release documentation, execute processes as outlined in the Admin Guide, provide timely responses to client inquiries, and handle billing tasks including invoice generation, payment posting, and receivables reconciliation.

Skills

Benefits Administration

Client Support

Data Analysis

Reporting

System Configuration

ACA Processing

File Processing

Auditing

Research

bswift

Streamlines employee benefits and HR administration

About bswift

bswift simplifies the management of employee benefits and HR payroll for employers in the United States. They offer services like benefits enrollment and management, helping businesses of all sizes maximize the value of their benefits offerings. What makes bswift different is their focus on client engagement and thought leadership, providing resources and hosting virtual events to assist clients. Their goal is to be a trusted partner in the HR and benefits administration market, ensuring smooth and effective management of employee benefits.

Chicago, IllinoisHeadquarters

1996Year Founded

$49.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees