Business Operations Analyst-Client Success Analytics

Remote

Apply with AI Apply

$120,000 – $145,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Health-tech, Pharmaceuticals, HealthcareIndustries

Requirements

Candidates must possess a Bachelor's degree or equivalent work experience in an analyst, engineering, or related field. They should have over 2 years of analytics experience and be highly proficient in SQL. Proven ability to simplify complex information into clear, actionable reports and visualizations is essential, as is experience analyzing data to solve business problems and drive strategic decisions through visualizations. Strong skills in balancing big-picture thinking with detailed analytics, self-starting with a focus on impact, and communicating complex data concepts to diverse audiences are required. Prior experience engaging directly with clients on analytics is also necessary.

Responsibilities

The Business Operations Analyst will support the Client Success team with analytics requests that impact client outcomes and business goals. This role involves serving as the primary data expert, ensuring proper understanding and application of data fields, structures, and limitations. Responsibilities include prioritizing and managing incoming requests, enabling self-service capabilities where appropriate, and collaborating with other data professionals to enhance analytics. The analyst will also champion best practices and act as a subject matter expert in data modeling, analytics, and visualization.

Skills

Analytics

Data Visualization

Business Operations

Client Success

Data Analysis

Problem Solving

Philo

Subscription-based streaming service for TV channels

About Philo

Philo offers a streaming service that gives users access to over 60 popular TV channels, such as A&E, AMC, and Comedy Central. It operates as an alternative to traditional cable subscriptions, allowing consumers to enjoy a variety of entertainment options without the high costs associated with cable. Users can subscribe to Philo on a monthly basis, and the service includes features like unlimited DVR, enabling them to record shows and watch them later. Philo can be accessed on multiple devices, making it convenient for users to watch their favorite programs anywhere. The company aims to provide a cost-effective and flexible viewing experience, appealing to those looking for a simpler way to enjoy television.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$151.5MTotal Funding

SERIES_DCompany Stage

Consumer Software, EntertainmentIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Flexible Work Hours

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Unlimited Paid Time Off

Family Planning Benefits

Fertility Treatment Support

Professional Development Budget

Conference Attendance Budget

Home Office Stipend

Phone/Internet Stipend

Wellness Program

Gym Membership

Commuter Benefits

Employee Discounts

Company Social Events

Risks

Rising content acquisition costs may challenge Philo's low-cost subscription model.

Increased competition from services like Peacock and HBO Max threatens Philo's market share.

Dependence on third-party platforms like Vizio could limit Philo's app availability.

Differentiation

Philo offers a cost-effective alternative to traditional cable with over 60 channels.

The service includes unlimited DVR and multi-device streaming, enhancing user flexibility.

Philo's focus on entertainment channels caters to niche content demand.

Upsides

Philo's partnership with Dish Media expands its addressable advertising reach to over 1 million households.

The addition of new channels like Me TV Plus aligns with growing interest in niche content.

Philo's launch on Vizio smart TVs taps into the 80% smart TV household market.

Land your dream remote job 3x faster with AI

Try Jobo Free