Director, Commercial Operations
FoodsmartFull Time
Expert & Leadership (9+ years)
Candidates should have experience in the iGaming or Crypto industry, or both, with a strong foundation in performance marketing, including affiliation, partnerships, and revenue operations strategy. A quantitative and analytical orientation is essential, along with comfort in ambiguous or transforming environments. The role requires strong stakeholder management skills and the ability to lead cross-functional efforts.
The Chief Commercial Officer will lead and integrate the company's marketing, growth, and commercial functions, overseeing key revenue-driving activities such as marketing, sales/partnerships, customer acquisition, martech, and market positioning. Responsibilities include owning the commercial strategy, defining monetization opportunities, identifying strategic partnerships, overseeing the marketing function, driving brand positioning, and collaborating with cross-functional teams to support launches and go-to-market initiatives.
Provides insights into customer operations workflows
Fin provides tools for companies to gain immediate insights into the performance of their customer operations teams across various software applications. Their main product is a browser plugin that tracks and analyzes workflows, allowing businesses to see how their customer experience (CX) processes function in real-time. This data helps organizations identify best practices from top-performing teams, optimize their processes, enhance agent training, and make informed decisions about technology investments. Unlike competitors, Fin focuses on delivering detailed, actionable insights that support continuous improvement in customer operations.