Partner Customer Success Manager
VantaFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must have over 7 years of experience in SaaS or Channel Sales, with a specific focus on strategic partnership management across Germany. A broad expertise in developing and managing alliances, including onboarding and recruiting new partners, is essential. Strong experience in building partner strategies across software and services, with a SaaS background being a plus, is required. The ability to influence across organizational boundaries and a collaborative spirit are also necessary qualifications.
The Channel Sales Manager will prospect and recruit new channel partners, including resellers, sales consultants, and GSIs distributors, aligned with Freshworks' target markets. They will lead the onboarding process for new partners, ensuring proper training and equipping them with product knowledge and sales tools. Responsibilities include collaborating with partners on lead generation, pipeline development, and deal closures, as well as driving revenue from partners through joint sales targets and business plans. The role involves strategically managing and expanding major channel partnerships in Germany, developing comprehensive strategies for partner engagement, and establishing strong executive relationships with key partners. Additionally, the manager will drive partner program enhancements, including incentive models and enablement strategies, and regularly review and adjust strategies in response to market changes and partner feedback.
Cloud-based accounting software for businesses
FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.